IT and Business Insights for SMB Solution Providers

Intermedia Becomes First Independent Provider to Offer Cloud Exchange 2019

Intermedia, a leading unified communications-as-a-service (UCaaS) and cloud application provider to small and medium-sized businesses (SMBs) and the partners that serve them, has announced the availability of Cloud Exchange 2019, the latest version of the world's most popular business email platform from Microsoft.

Improved end-user experience
Cloud Exchange 2019 comes with new security, performance, management, and calendaring capabilities, delivering a more robust experience for end users. Plus, cloud Exchange 2019 from Intermedia is backed by J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.

The new features of cloud Exchange 2019 will especially benefit those organizations that rely heavily on calendar sharing. These new features include:

  • Better Out of Office: Users have additional options when setting up automatic replies. With these options, users can:
    • Block their calendar for a specified period
    • Decline new meeting invitations during a specified period
    • Cancel meetings during a specified period
  • Do Not Forward: Users can set a meeting so that attendees can't forward the invitation to someone else
  • Default End Date: Users are able to set a default end date when creating recurring series instead of leaving it as no-end-date

Along with cloud Exchange 2019, latest Intermedia Office Apps and Outlook 2019 also available
In addition to cloud Exchange 2019, Intermedia also offers Intermedia Office Apps (powered by Microsoft Office 365), which now includes the latest features of Office 2019. Intermedia Office Apps delivers the most essential productivity applications, including Word, Excel, PowerPoint, and Outlook. These applications can be accessed anytime, anywhere, from virtually any device, with users receiving automatic updates to the latest features found in Office 2019. Outlook-only users or their system administrators will also be able to download Outlook 2019 from Intermedia per their licensing agreement.

Why Intermedia?
Intermedia is the largest independent provider of cloud Exchange and the premier provider for businesses and partners seeking a cloud alternative to Office 365 for their Exchange email needs. Intermedia was the first cloud company to offer cloud Exchange in 2000 and first-to-market with Exchange 2003, 2007, 2010, 2013, and 2016. It was also the first to offer private-label cloud Exchange.

As an industry leader in providing cloud communications and collaboration services, Intermedia is the PC Magazine Editors' choice for Exchange Email.

According to PC Magazine, "With unlimited mailbox storage, 24/7 phone support, and a 99.999%, financially-backed uptime SLA, Intermedia is already at the head of the pack in terms of features and capabilities. But now add a dedicated support team that handles email migration and setup for you for free, and it's very hard to go wrong with this service" (May 8, 2018).

Easing the transition to the cloud
Intermedia partners and customers can preview cloud Exchange 2019 for free, and Intermedia will begin offering Exchange 2019 for sale in conjunction with Microsoft's soon-to-be-released Windows Server 2019.

As always, Intermedia's Cloud Concierge team provides expert onboarding and migration at no additional cost. Intermedia's onboarding experts have migrated over one million mailboxes to date.

"Intermedia is dedicated to providing customers and partners with best-of-breed solutions and the most current versions of the cloud applications that are essential to their success," said Michael Gold, CEO of Intermedia. "It is the combination of this commitment to integration and our advanced security, mobility, and support that lets our customers focus on their business, rather than IT and infrastructure, while still staying ahead of the technology curve."

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