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What MSPs Need to Know About the Risks of Relying on Collaboration Tools for Data Backup

April 4, 2024 | Todd Thorsen

It’s important to understand your clients’ technology needs and risk tolerance to ensure you recommend and implement the proper tools and technology.

Automating Business Continuity: How MSPs Can Simplify Network Backups

April 1, 2024 | Andrew Kahl

World Backup Day, celebrated on March 31, reminded us of the importance of proactively making copies of our data to protect it.

3 Ways AI Will Change the Asset Management Game in 2024

April 1, 2024 | Ram Shamanna

The primary benefit of technological innovations such as machine learning and AI is improved productivity for stakeholders of valuable assets. These innovations radically help reduce the time it takes to make a decision.

Introducing 4 Innovative Companies New to the IT Channel

March 28, 2024 |

The interest of PhotonFi, Intuitive Systems, Wyebot and mpro5 in bringing their solutions to MSPs underscores innovation’s role in driving the industry forward.

Future of Customer Service: Will AI Take Over?

March 28, 2024 |

As customers push for faster, better service, many MSPs are thinking about incorporating AI in some capacity to up the ante.

Best Speed Tests | Rugged Laptops from Distis | Shipping HW Internationally | and more

March 27, 2024 |

Hot Topics Trending on the Members-Only ASCII Group Forum March 2024 trending topics: How long do uninterruptible power supplies last? What are the best internet speed tests for 2024? Top picks for Governance, Risk, and Compliance (GRC) tools What distributors currently offer rugged laptops? Best methods to ship hardware to clients outside of Canada and […]

Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk

March 27, 2024 | David Powell

MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.

Channel Career Tracker: March 2024 Edition

March 27, 2024 |

Here’s our a roundup of career changes in the IT services industry for March 2024. N2WS Announces Alon Maimoni as its new chief revenue officer (CRO) Key quote from the N2WS press release: “Alon’s track record in scaling tech organizations, along with his strategic vision and hands-on approach, align perfectly with N2WS’ mission to empower businesses […]

N-able Empower 2024 Launches, Highlighting ‘Winds of Change’ Sweeping MSP Industry

March 26, 2024 |

The event, which kicked off at 2 p.m. CST, was a hive of activity with attendees eager to dive into the transformative insights and innovations set to redefine the MSP landscape.

4 Main Culprits of Unpredictability at Work

March 25, 2024 | Anton Skornyakov

There may be some clear ways to deal with unknowns or other such challenges. Here are some things to look out for.

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