Topic: Managed Services - Page 226

Erick and Rich sort through the new MSP business building resources from IT By Design, the importance of relinquishing control over work to your employees, and a man in Oklahoma who took the whole pant-less online meeting thing a few steps too far.

ChannelPro’s fourth of five planned regional events offered a full day of content and networking geared at helping MSPs and IT solution providers build an action plan for thriving in our new normal and taking advantage of emerging opportunities.

The launch this month of the company’s Managed Remote Desktop solution and MSP University enablement platform are the latest steps toward building what CEO Brian Helwig (pictured) says will be “the number one MSP platform on the planet.”

Unveiled during the staffing and outsourced service provider’s 2020 Build IT conference today, the new offerings include an online university, peer groups, an employee performance management solution, and an MSP consulting service.

Listen in as Acronis, BVoIP, ConnectBooster, Pax8, and SOCSoter tell Joel Zaidspiner why they and other vendors logged 7,000 miles in three weeks to speak with MSPs, safely and in person, on the Channel Strong road tour of America.

New features added to the offering include dark web monitoring and the “human risk analytics” functionality Bitdefender introduced in July. Subscribers can also now choose among Core, Advanced, and Enterprise packages.

Establishing a trusted business adviser relationship with clients during these uncertain times can contribute to collaborative success and long-term growth.

Wondering how dangerous the cybersecurity landscape is lately? Don’t count malware variants. Count hoodie sales. After all, hackers wear hoodies, so more hoodies means more hackers. It’s simple! Just ask Matt, Rich, and guest host Rory Sanchez, CEO of True Digital Security, who also have thoughts on Kaseya’s new phishing defense solution and pending IPO, RocketCyber’s new managed SOC service, and a new cloud management vendor from the founders of N-able.

Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years.

Brian Weiss, CEO of ITECH Solutions, shares how his MSP firm came through a cybersecurity “war” stronger and transformed to a security-first company.