Topic: Artificial Intelligence (AI)
How Thread’s Voice AI Helps MSPs Capture Missed Opportunities in Service Desk Calls
Co-founder and Chief Magic Officer Mark Alayev explains how voice interactions offer a great opportunity for MSPs.
Key Channel Headlines: 2026 Kaseya Email Security Report, Druva Pioneers Identity-Aware Resilience, LogMeIn Partner Network, and More
There’s a deluge of channel-related security headlines leading into next week’s RSA event, like Kaseya’s INKY email security report that reveals some interesting and nerve-wracking insights.
ChannelPro Special Report: Edition 1, 2026
ChannelPro’s latest digital publication delivers tactical insights and real-world stories for IT providers.
Key Channel Headlines – GTIA Launches PeerTrust Circles, Huntress Expands Global Partner Program, & More
GTIA’s new PeerTrust Circles leads this week’s headlines, followed closely by Huntress’ global partner program updates.
MSPs Must Make Network Visibility the New Perimeter. Here’s How
Nearly 30 million connected devices in business ecosystems revealed concerning visibility gaps across the board. While this is a big issue, it’s also a key opportunity for MSPs.
From Cost Center to Profit Center: Turning MSP Documentation into a Business Asset
Lexful’s AI-native platform aims to help MSPs turn everyday documentation into a source of operational efficiency and new services.
Key Channel Headlines: Monjur Launches Monjur Pilot, Cato Unveils World’s First Auto-adaptive Threat Prevention Engine, and More
Monjur launches Monjur Pilot, Cato unveils Dynamic Prevention, Cork Cyber begins its expansion into Risk Intelligence & Remediation, & more.
The Hard Truth About Cybersecurity: It Changed, and We All Pretended It Didn’t
Why your MSP business should be focused on security outcomes, not more features.
Key Channel Headlines: Keeper Security Introduces Quantum-Resistant Encryption, Veeam Introduces Agent Commander, and More
Keeper’s move to introduce quantum-resistant encryption leads this week, but don’t miss a ton of new program changes and announcements.
What KPIs Should I Track to Measure the Success of Automation?
Tracking KPIs like ticket resolution time, cost savings, and SLA compliance is the key to unlocking the full potential of automation — proving ROI, driving efficiency, and solidifying client trust in your MSP services.
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