Topic: Managed Services
5 ways MSPs can turn ConnectWise’s AI vision into business value
ConnectWise’s IT Nation keynote offered practical insights into how MSPs can improve profitability, strengthen customer relationships and create new revenue opportunities.
‘No direct internet access’ didn’t stop these AI breaches
As AI agents take on more tasks, MSPs must rethink identity management, privileged access, and accountability to keep customer environments secure.
AI is turning identity into critical infrastructure
As AI agents take on more tasks, MSPs must rethink identity management, privileged access, and accountability to keep customer environments secure.
Key channel headlines: Huntress strengthens defenses, Auvik automates networks and more
Huntress and Auvik headline this week’s MSP news alongside new AI security tools, network automation and research on shadow AI risks.
IT Nightmares #009: The Human Outage
Andres Plaza shares how a medical emergency reinforced the importance of IT documentation and trusted MSP partnerships in “The Human Outage.”
MSP strategy: SMB vs enterprise clients (Which market should you target?)
Should you work with SMB clients or move up to midmarket or enterprise? Gain insights into how to optimize your services.
What are some top MSP cybersecurity and data protection best practices?
As 2026 unfolds, best practices center on multilayered backups, routine disaster recovery testing, and continuous monitoring tied to compliance.
How MSPs can find better prospects and build a stronger sales pipeline
Xplifi CEO John McCallum explains how targeted lead generation, AI-powered tools and a fully managed platform can help MSPs.
PhaaS kit threat analysis: Wazza
Discover how the Wazza phishing kit exploits legitimate Microsoft authentication to bypass MFA defenses, steal access tokens and evade traditional security tools.
Palo Alto Networks protects the browser. Guardz connects it to workspace security.
Discover how Guardz and Palo Alto Networks are helping MSPs close browser security gaps, stop emerging threats, and protect client workspaces from a single platform.