Topic: Software
Freeing Up Resources: Pia Chat Ends Labor-intensive Service Desk Work
Pia isn’t just making service desks better. It’s making the traditional model unnecessary.
Voice of the Vendor – Kaseya Connect 2026
Join us live at Kaseya Connect 2026. In this episode of Voice of the Vendor, we speaks with Thread, OneStream, Infosec Institute, and more.
Surviving Remote Work: How MSPs Can Use Automation to Create Frictionless IT
Find out how MSPs and IT teams are addressing network bottlenecks and hardware limitations for remote workers.
What Cybersecurity Talent Shortage? Cynomi Delivers CISO-level Intelligence to Every Role Within MSPs
MSPs need to scale security services without heading headcount. Cynomi’s CISO Intelligence uses agentic AI to help solve the problem.
Why the Firewall Refuses to Die (and Why MSPs Still Need It)
The firewall was supposed to be obsolete by now. Twenty years of obituaries later, here’s why it isn’t going anywhere.
Key Channel Headlines: WatchGuard Introduces Rai AI Digital Workforce, Portnox Introduces PartnerEdge Reseller Program, and More
WatchGuard’s new Rai digital workforce headlines a week of MSP news focused on agentic AI, autonomous IT operation, and AI governance.
MSPs Need a Unified Security Platform to Survive AI Cyberattacks
AI-powered cyberattacks are overwhelming SMBs and MSPs alike. Unified security platforms are the only scalable way to detect, correlate, and stop threats in real time.
What’s the Best Way for Me to Evaluate My Tech Stack?
Why annual reviews of your tools and vendor partners should be a standard MSP practice — and how to do it right.
Key Channel Headlines: Kaseya Debuts Agentic IT Management Platform, Pax 8 and NinjaOne Team Up on Cybersecurity, and More
The big news on agentic IT management from Kaseya Connect led this week’s news. Plus, there are tidbits from Pax8 and NinjaOne, ConnectWise, Pia, Auvik, and more.
Key Channel Headlines – Tim Cook to Step Down as Apple CEO, Zero Networks Introduces AI Segmentation, and More
Apple’s leadership shakeup and the rise of AI Segmentation highlight a pivotal week as MSPs confront growing challenges.










