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Archive for Carolyn Heinze

When MSPs Support Working Parents, Both Win

February 23, 2024 |

By adopting family-friendly policies, channel pros stand to benefit from a wider talent pool and more engaged workforce.

How MSPs Can Avoid Cybersecurity’s Legal Pitfalls

February 19, 2024 |

Experts share best practices on how to best protect your MSP — and your customers.

MSP Pricing: The Variables Behind the Strategy

December 7, 2023 |

We explore the intricacies of MSP pricing strategies with Syncro’s Andy Cormier, in light of the company’s fascinating new report.

Negotiating Pay Raises with Employees

June 22, 2023 |

What MSPs need to know about salary negotiation in an age of inflation, recession, and emerging wage transparency rules.

Certs That Help You Acquire Customers and Employees

April 4, 2023 |

Professional certifications can serve to not only boost an employee’s knowledge and development, they can be used as a promotional tool to attract and acquire customers as well.

A View of Both Sides of an MSP Acquisition

March 28, 2023 |

The founder and CEO of MXOtech (now an Ntiva company) and an Ntiva VP provide an insider’s look at the M&A process that brought them together.

How to Succeed at Being an Inclusive Leader

March 3, 2023 |

Inclusive leaders diligently identify potential biases, work to overcome them, and solicit a diverse range of perspectives.

Secrets of Cross-Selling

December 22, 2022 |

Cross-selling is a cost-effective way to boost sales plus provide competitive advantage.

When Livestreaming Meets Digital Signage

September 6, 2022 |

Until now, most digital signage displays have been glorified TVs, but more businesses are recognizing the benefits of incorporating live video content.

Recruiting Women in Cybersecurity

May 16, 2022 |

Employers who offer skills training and an inclusive workplace will be better positioned to recruit and hire women for cybersecurity roles.

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