Archive for Carolyn Heinze
When MSPs Support Working Parents, Both Win
By adopting family-friendly policies, channel pros stand to benefit from a wider talent pool and more engaged workforce.
How MSPs Can Avoid Cybersecurity’s Legal Pitfalls
Experts share best practices on how to best protect your MSP — and your customers.
MSP Pricing: The Variables Behind the Strategy
We explore the intricacies of MSP pricing strategies with Syncro’s Andy Cormier, in light of the company’s fascinating new report.
Negotiating Pay Raises with Employees
What MSPs need to know about salary negotiation in an age of inflation, recession, and emerging wage transparency rules.
Certs That Help You Acquire Customers and Employees
Professional certifications can serve to not only boost an employee’s knowledge and development, they can be used as a promotional tool to attract and acquire customers as well.
A View of Both Sides of an MSP Acquisition
The founder and CEO of MXOtech (now an Ntiva company) and an Ntiva VP provide an insider’s look at the M&A process that brought them together.
How to Succeed at Being an Inclusive Leader
Inclusive leaders diligently identify potential biases, work to overcome them, and solicit a diverse range of perspectives.
Secrets of Cross-Selling
Cross-selling is a cost-effective way to boost sales plus provide competitive advantage.
When Livestreaming Meets Digital Signage
Until now, most digital signage displays have been glorified TVs, but more businesses are recognizing the benefits of incorporating live video content.
Recruiting Women in Cybersecurity
Employers who offer skills training and an inclusive workplace will be better positioned to recruit and hire women for cybersecurity roles.