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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

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333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News & Articles

March 15, 2024 |

Eaton Introduces Power Protect Services

In an era where technological reliability is paramount, Eaton provides a way to make crucial IT management simple and convenient.

In an era where technological reliability is paramount, Eaton provides a way to make crucial IT management simple and convenient.

Eaton’s newest offering, Power Protect Services, is a comprehensive package that combines an advanced Uninterruptible Power Supply (UPS) system with an embedded startup service, all underpinned by a robust 5-year, on-site coverage guarantee.

Designed to address the evolving needs of today’s dynamic IT landscapes, Power Protect represents a significant leap in power management solutions, blending convenience, reliability, and unparalleled support.

Caitlyn Dant, Service Channel Marketing Manager @ Eaton

Caitlyn Dant, Service Channel Marketing Manager @ Eaton

Eaton’s Power Protect Services is a game changer for sectors like education and small business, where IT management is crucial yet challenging. This innovative service tackles common issues like maintaining complex UPS systems and handling unexpected power disruptions.

By removing the complexities of power management, Eaton allows IT managers to focus on their core responsibilities, ensuring that systems are operational and secure.

“For any higher ed or school systems, if their IT managers or IT departments are not as robust or they’re stretched thin, this takes the guesswork out of it,” said Caitlyn Dant, Eaton service channel marketing manager. “Eaton does all of it.”

KEY BENEFITS

✓  Proactive Maintenance: Brightlayer PredictPulse™ software anticipates potential issues, allowing for preemptive action before problems escalate.

✓  Comprehensive Coverage: The service includes a 5-year onsite coverage, ensuring long-term reliability and peace of mind.

✓  Environmental Responsibility: Eaton demonstrates a commitment to sustainability by responsibly disposing of old equipment.

✓  Ease of Use: The service simplifies the management of UPS systems, taking the burden off of IT staff and ensuring seamless operations.

✓  E-Rate Eligible: On average, 44-52% of the total cost is E-Rate eligible.

FEATURES AND BENEFITS OF POWER PROTECT SERVICES

Eaton’s Power Protect Services offer features designed for efficiency and reliability. At the heart of this service is the bundled, single-phase UPS. This can be complemented by Brightlayer PredictPulse™, an optional predictive analytics tool that monitors the health and performance of the UPS system.

These features translate to tangible benefits, including a significant reduction in downtime, thanks to monitoring and quick response to potential issues. This reliability is necessary to maintain continuity of operations across various industries.

TARGET AUDIENCE AND BENEFITS FOR MSPS

Eaton’s Power Protect Services are crafted to serve a diverse range of users, with a special focus on managed service providers (MSPs) and educational institutions. Understanding the unique demands of these sectors, Eaton offers two straightforward customization options: Power Protect with or without Brightlayer PredictPulse™ software.

“For MSPs especially, this is putting all the guesswork out of the end user’s hands and into the MSP’s hands,” said Sami Hussaini, product manager for Eaton. “With this bundled service, all this data gets aggregated, and then the MSP can see that intel and communicate it back to the end user.”

INNOVATIVE HARDWARE AND SOFTWARE INTEGRATION

Eaton Power Protect Services combines cutting-edge hardware with sophisticated software, exemplifying a holistic approach to power management. This integration includes the latest 5PX G2 models and the online double conversion UPS (9PX), offering a range of models up to 6 kVA. These hardware solutions are designed for optimal efficiency and reliability.

The integration with Brightlayer PredictPulse™ software elevates the system’s capability, ensuring continuous operation and mitigating potential downtimes. This stands as a testament to Eaton’s commitment to innovation and customer-centric solutions.

SUPPORT AND TRAINING PROVIDED

Sami Hussaini, D-IT UPS Product Manager @ Eaton

Sami Hussaini, D-IT UPS Product Manager @ Eaton

Eaton extends its commitment to MSPs by offering concise, effective training programs. These are designed to thoroughly familiarize MSPs with Power Protect Services and ensure quick integration into their service portfolios.

“This is not elaborate; it will just take a 20- to 25- minute session of understanding the program we have and just going through all the bullet points,” Hussaini explained.

ANTICIPATED IMPACT AND FUTURE PROSPECTS

Eaton Power Protect Services offers a streamlined, efficient approach to power management, allowing MSPs to extend comprehensive, hassle-free solutions to their clients. With one part number encompassing all necessary services, MSPs can simplify their offerings while enhancing reliability and client satisfaction.

For more information on Eaton Power Protect Services, visit: Eaton.com/PowerProtect.

Interested in learning more about the benefits of partnering with Eaton? Read more at: PowerAdvantage.eaton.com.


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Company Spotlights

Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society.

Interested in learning more about the benefits of partnering with Eaton? Read here.

Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society.

Interested in learning more about the benefits of partnering with Eaton? Read here.

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