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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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Press Releases

November 1, 2018 |

LogRhythm Customers Adopt Embedded SOAR Capabilities up to 3X Faster than Market Alternatives

Opportunity to improve workflow efficiency and security maturity boosts customer adoption of NextGen SIEM Platform’s embedded playbook features and SOC performance metrics

LogRhythm, the Security Intelligence Company, has announced that a recent survey of its customers found that 33 percent of them have adopted the company’s embedded security orchestration, automation, and response (SOAR) capabilities. This rapid adoption rate far exceeds Gartner’s 2018 estimate that standalone SOAR products have been adopted by less than one percent of security organizations with five or more security professionals, an adoption rate expected to reach only 15 percent by 2020.

The embedded SOAR features in LogRhythm’s†NextGen SIEM Platform†provide security teams with customizable workflows and controls to streamline and accelerate the investigation and neutralization of qualified cyberthreats. LogRhythm’s end-to-end platform provides insights into how to improve security operations center (SOC) performance. With clear, trackable metrics, security leaders can quickly identify and address potential areas for improvement to increase the efficiency and effectiveness of their security operations teams. These performance metrics also enable security leaders to prove and quantify the overall business value driven by their teams.

“In cybersecurity, automation and orchestration are becoming more and more important,” said Rob Haller, information systems security engineer at US Acute Care, a national leader in physician-owned integrated acute care. “That’s why we use LogRhythm’s NextGen SIEM Platform. Its SmartResponse feature and back-end API connections allow us to automate common actions, while LogRhythm’s case management and playbooks allow us to standardize our investigation methods and responses, adding speed, reliability, and consistency to our security practice.”

Three new features of LogRhythm’s most recent 7.4 software release empower security teams to implement effective, end-to-end security operations workflows: Case Playbooks, SmartResponse automation actions, and SOC metrics. Building on the existing case management and automation framework of LogRhythm’s†NextGen SIEM Platform, these new capabilities enable security teams to deliver consistent, measurable results for threat investigation and neutralization:

  • Case Playbooks, native within the platform, give resource-strapped security teams the ability to deliver consistent results with greater confidence. Playbooks capture institutional process methodology, senior analyst knowledge, and best practices into easy-to-follow procedures for all analysts — even those that are new to the team or less experienced. Deadlines and due dates are auto-populated to ensure consistent cadences for workflow. Prebuilt Case Playbooks, available out of the box, can be easily customized. Security teams can also create new playbooks to meet the unique needs of their organizations and integrate them with third-party incident response systems / runbooks. Whether for a team of one or many, LogRhythm’s embedded playbooks provide greater speed, efficiency, and consistency when responding to different threat types — even those not seen previously.
  • Automated response actions†drive best-practices and consistency in incident response and can be activated to perform repetitive and mundane tasks, enabling security teams to drive faster and more efficient threat qualification and neutralization. LogRhythm’s Community site hosts a growing library of SmartResponse plugins, providing over 100 automated and semi-automated actions, including actions developed by LogRhythm Labs, by the LogRhythm user community and in partnership with LogRhythm’s Technology Alliance Partners. LogRhythm’s automated contextual lookups enable rapid collection of third-party threat intelligence and other contextual information, expediting threat investigation. These lookup actions do not require outside script development, allowing analysts of varying skill levels and experience to be immediately effective. Out-of-the-box automations also include triggering vulnerability scans, conducting URL link analysis, performing memory dumps, resetting passwords, disabling users and adding IPs/FQDNs to blacklists, among others.
  • SOC metrics†accelerate an organization’s overall security maturity by delivering actionable information about the speed and efficiency of threat qualification, investigation and response processes. Security teams can collect and view key metrics from their LogRhythm deployment to better understand their mean time to detect (MTTD) and mean time to respond (MTTR) to threats. More granular measurements, such as time to qualify (TTQ) and time to investigate (TTI), help analysts understand workflow effectiveness. These performance metrics help uncover opportunities to improve operational efficiency, including identifying tasks better suited for automation, and enable security leaders to measure and report on the effectiveness of their security programs.

“LogRhythm’s 7.4 software release demonstrates its continued momentum forward as an innovator in the SIEM arena,” said Michael Suby, Stratecast VP of Research at Frost & Sullivan. “By developing repeatable SOC practices embedded within a NextGen SIEM Platform, organizations are enabled to consistently mature their overall security posture and leverage their workflow metrics to add assurance that the maturation process is performed efficiently and effectively.”

“Speed is the name of the game when it comes to SOAR.†Our 7.4 release adds functionality to our existing capabilities that further accelerates and optimizes time spent by security operations teams.†Our Case Playbooks help teams quickly and consistently execute standard tasks and actions to support threat investigation and incident response,” said Chris Petersen, co-founder and chief product and technology officer at LogRhythm.†”More than 45 new automation actions return valuable cognitive cycles to security analysts and reduce the need to perform a myriad of manual tasks. And, SOC managers can more easily monitor the active workloads of their teams to quickly report results and risk to the business.”

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