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Use this detailed how-to guide from CompTIA to plan and execute your company’s diversity and inclusion efforts.
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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
VoIP
News
January 28th, 2020 | Rich Freeman
A string of updates introduced by the unified communications vendor in recent days lets users store and access more detailed information, and provides greater flexibility in how technicians access that information.
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News
January 7th, 2020 | Rich Freeman
Both enhancements, which are part of the 2.0 release of BVoIP’s Barricade offering, arrive weeks after the addition of new mobile app and emergency message features to the unified communications vendor’s core PBX and integration platforms.
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Article
December 9th, 2019 | Sam O'Brien
5G, AI, and IoT, are just a few of the acronyms with implications for VoIP in the future.
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News
November 3rd, 2019 | Rich Freeman
Code-named “Flash," version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.
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Resource
November 2nd, 2019 | ChannelPro Weekly
Broadcasting from deep within this week’s IT Nation Connect conference, and stymied by balky hotel Wi-Fi at every turn, Rich and special guest host Dave Sobel share their thoughts about ConnectWise’s blockbuster acquisition of Continuum and ITBOOST, not to mention Axcient's brand new unified data protection platform, Cytracom’s bold plan to take on Microsoft in team collaboration, and Tech Data’s bid to get deeper into public sector op
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News
October 28th, 2019 | Rich Freeman
Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.
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Review
October 7th, 2019 | James E. Gaskin
The new custom-manufactured desk phone offers enhanced features and functionality for both MSPs and their customers.
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Resource
September 13th, 2019 | ChannelPro Weekly
We’ve got you covered A to Z on this episode of ChannelPro Weekly, from Axcient’s new lead generation program to…well, nothing involving a Z, actually.
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News
September 9th, 2019 | Rich Freeman
Located in Vancouver and Toronto, the new facilities allow partners to serve Canadian customers in industries legally required to keep data inside the country while enabling all Canadian end users to enjoy better quality of service.
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Product Profile
September 3rd, 2019 | ChannelPro
Developed by an MSP, GreenLink's solutions give partners and their customers choices in how services are delivered and a value proposition that lowers costs. [Sponsored Product Profile]
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