IT and Business Insights for SMB Solution Providers

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News
September 9th, 2022 | Rich Freeman
Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution. - read more
 
News
August 19th, 2022 | Rich Freeman
The goal is to help users of IGI’s vulnerability management system automate the time-consuming chore of reconciling monthly billing against up-to-date user and consumption data. - read more
 
News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements. - read more
 
News
June 10th, 2022 | Colleen Frye
After hitting a milestone of 500 MSP partners, Gradient MSP is keeping the pedal to the metal with its integration program, service plan, and community outreach. - read more
 
News
June 8th, 2022 | Rich Freeman
Per chief revenue officer Craig Joseph (pictured), the new program has one tier and one deliberately modest membership requirement: enrolled partners must commit to purchasing at least $50 of Mailprotector licensing in each 30-day contract period. - read more
 
News
February 22nd, 2022 | Rich Freeman
The new offering, the distributor’s first for network access control, is designed to let MSPs sell and manage subscription-priced WatchGuard appliances through the same tools they use to deploy, bill, and administer other solutions in Pax8’s growing catalog. - read more
 
News
November 17th, 2021 | Rich Freeman
Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs. - read more
 
Slide Gallery
October 26th, 2021 | Rich Freeman
Speaking with ChannelPro at its CyberFit Summit this week, the cyber protection vendor shared plans to go deeper in the enterprise, discussed the implications of an eventual IPO, and outlined an ambitious effort to build hundreds of new data centers. - read more
 
Resource
October 20th, 2021 | Tigerpaw
Have you stopped to think about the risk to your business if you don’t have a strong handle on your IT assets? Delayed deliveries? Misrepresented sales figures? Unhappy customers? Inventory management is a common pain point for anyone working with IT assets — like getting real-time, accurate inventory data at any given point in the life cycle, regardless of its location. - read more
 
News
June 1st, 2021 | Rich Freeman
Available free of charge, the “data hygiene” system will eventually serve as the cornerstone of a larger data intelligence platform designed to help MSPs make smarter, more informed business decisions. - read more
 

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