IT and Business Insights for SMB Solution Providers

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October 7th, 2019 | ChannelPro
IT Glue wasn’t the only vendor with things to say at this year’s GlueX partner event. CrewHu, NinjaRMM, Quickpass, and Sea-Level Operations had thoughts to share as well, and now Joel Zaidspiner’s sharing them with you. - read more
 
News
August 29th, 2019 | Rich Freeman
Version 4.3 of the company’s remote monitoring and management system, which is available now, also lets technicians roll out Windows feature and driver updates automatically. - read more
 
News
August 10th, 2019 | Rich Freeman
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software. - read more
 
Slide Gallery
May 6th, 2019 | Rich Freeman and Colleen Frye
Datto, NinjaRMM, The 20, Connect Booster, SOCSoter, and Nexogy share details on what's happening now and what's coming up next for channel pros. - read more
 
News
May 3rd, 2019 | Colleen Frye
The second of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country. - read more
 
Article
April 6th, 2019 | James E. Gaskin
Alliances and services from NetSuite and Schneider Electric, IoT offerings from Microsoft, and some fun and not-so-fun celebrations of April Fool’s Day from tech vendors are among the stories we’ve finally managed to tell you about. - read more
 
Press Release
April 5th, 2019 | ChannelPro
NinjaRMM, the company transforming IT management with its powerful, easy-to-use remote monitoring and management (RMM) platform, announced the hiring of Lewis Huynh as Chief Security Officer. - read more
 
News
February 1st, 2019 | Rich Freeman
Equipped with integrated PSA, RMM, CRM modules and more, the new system seeks to maximize efficiency by automatically opening, categorizing, prioritizing, and assigning tickets and then stepping technicians through standardized resolution procedures. - read more
 
News
January 9th, 2019 | Rich Freeman
The hiring comes several months after Slutskin began consulting for the documentation vendor and several months before the introduction of forthcoming integrations with management products from Datto and Kaseya. - read more
 
Article
December 20th, 2018 | Richard Tubb
Look for ways to leverage AI to service your customers faster, better, and cheaper, freeing up resources for higher-value, higher-revenue services. - read more
 

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