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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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NinjaRMM
Resource
February 12th, 2022 | ChannelPro Weekly
If you thought your customers have bigger threats to worry about these days than ladders, you’ll be thinking again by the end of this episode featuring Matt, Rich, and their returning guest host, certified ethical hacker and MSP Michael Cocanower.
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News
February 8th, 2022 | Rich Freeman
Mike Arrowsmith, whose role combines the traditional duties of a chief information security officer, a chief privacy officer, and a chief risk officer, is now responsible for the security of NinjaOne’s products and the integrity of data within those systems.
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News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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Slide Gallery
October 26th, 2021 | Rich Freeman
Speaking with ChannelPro at its CyberFit Summit this week, the cyber protection vendor shared plans to go deeper in the enterprise, discussed the implications of an eventual IPO, and outlined an ambitious effort to build hundreds of new data centers.
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News
October 25th, 2021 | Rich Freeman
The name change is the latest manifestation of the vendor’s ongoing effort to move past RMM software alone toward offering a complete and integrated managed services toolset.
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Article
October 12th, 2021 | Rich Freeman
The company’s reseller partner program helps channel pros profit from accelerating adoption of RMM solutions by corporate IT departments.
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Awards
October 1st, 2021 | ChannelPro
Our editors have called out these 19 vendors for their stellar contributions to the channel in the prior year.
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Resource
September 24th, 2021 | ChannelPro Weekly
Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance.
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News
September 21st, 2021 | Rich Freeman
Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console.
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Resource
July 16th, 2021 | ChannelPro Weekly
Two by two, folks, two by two. It’s the best way to survive both a world-destroying flood and an RMM outage, for reasons that will become clear as Matt, Rich, and guest host Antwine Jackson, of Enitech Solutions, discuss Microsoft’s new Windows 365 product, the latest developments from NinjaRMM, and (especially) the Kaseya VSA breach.
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