IT and Business Insights for SMB Solution Providers

Best Practices

Video
August 13th, 2018 | ChannelPro
This week Erick and Rich (plus Erick's Amazon Echo, in an uninvited cameo appearance) discuss WatchGuard's new AI-powered firewall OS, the secrets to onboarding managed services clients profitably, and a disruptive new service called Amish Uber. - read more
 
Video
August 3rd, 2018 | ChannelPro
Join Rich and Erick as they chew over ConnectWise's new IT Nation event/user group/peer group organization, share tips on getting value from industry events, and discuss the dangers of shopping online while drunk. - read more
 
Video
July 30th, 2018 | ChannelPro
Join Erick and Rich as they chew over WatchGuard's new multifactor authentication solution, Erick's point system for tracking sales leads, and new research suggesting there just may be a connection between entrepreneurial success and a brain invading parasite. - read more
 
Video
July 23rd, 2018 | ChannelPro
Listen in as Rich and Erick discuss Microsoft's Inspire partner conference, the merits of co-hosting lunch n' learn events with your vendors, and research suggesting some folks believe the blame for the weight they're gaining belongs with their job, not themselves. - read more
 
Video
July 13th, 2018 | ChannelPro
Just—and we mean JUST—back from the airport, Erick has tips on dressing your office to impress (your clients, that is) not to mention thoughts on Rich’s story about Lenovo’s newly commenced “channel transformation.” Then both of your hosts share their lack of enthusiasm for the prospect of being interviewed for a job by Siri someday. - read more
 
Video
July 9th, 2018 | ChannelPro
Safely out of the summer heat in their respective home offices, Rich and Erick discuss the new Unitrends partner program, a simple formula you can use to calculate when it’s time to hire another service desk technician, and a story from China offering incontrovertible proof that promising your customers all-you-can-eat anything is all too likely to put you out of business. - read more
 
News
July 6th, 2018 | ChannelPro
Called MSP Institute and composed of webinars, videos, and podcasts, the new educational resource provides advice and training on a variety of business, sales, marketing, and technical topics. - read more
 
Video
July 2nd, 2018 | ChannelPro
Rich is…where exactly? Looks like a hotel conference room maybe. Anyway, he and his supposedly vacationing co-host Erick have plenty on their mind about SonicWall’s move upmarket into the mid-tier enterprise, getting your sales team working in harmony, and the horrors of beer rationing in Europe. - read more
 
Video
June 11th, 2018 | ChannelPro
Back from vacation, Rich is tanned, rested, and ready to talk with Erick about the forthcoming SolarWinds IPO, why MSPs should do internal quarterly business reviews, and why everyone who loves coffee will soon be lathering up with a new soap made from the stuff. - read more
 
Video
June 4th, 2018 | ChannelPro
Rich is on vacation yet still somehow on this week’s show discussing what’s ahead for GDPR, why MSPs should establish symbiotic business relationships with local vendors, and good news for the sleep deprived in his latest 5(ish) minute chat with Erick. - read more
 

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