When you create the right culture and onboarding process, people will go out of their way to become part of it.

Live from the blur in which we all live these days, Erick and Rich discuss the prospect of private equity firms buying up distressed MSPs, investing the down time you may have these days in optimizing your tools, and a helpful TV news segment for those of us no longer sure what day it is.

You’re teaching your clients to use Teams and Zoom, but are you using them correctly yourself? Watch image management expert Lisa Shorr guide hapless ChannelPro editor Rich Freeman through some tips for projecting professionalism and confidence to your clients online.

Channel pros have an opportunity to prepare the last users of those systems for the future—and profit in the process.

Channel pros have an opportunity to prepare the last users of those systems for the future—and profit in the process.

MSPs can provide more flexible telecommunications options to address the COVID-19 crisis.

Use metrics to target your customers and hone in on core services to ensure your sales process matches your company’s abilities as well as its ambitions.

According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous.

Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. Grab a seat and listen in as Ed talks with Matt and Rich about what his company is doing to support customers during the coronavirus pandemic and prepare for tough economic times.

MSPs should encourage their clients to invest in five basic mitigation essentials.