Erick and Rich discuss the strategic importance of the latest firewall from Sophos, the strategic wisdom for channel pros of paying attention to customer experience, and the strategic genius of Natty Light’s new alcoholic popsicle.

According to managed services expert Paul Dippell, cold, hard data shows that top-performing providers have five key traits in common.

Taking time to recharge and adopting healthy habits not only increase well being, but can help busy channel pros to be more effective business leaders too.

Phishing scams have gotten increasingly sophisticated during the pandemic, incorporating a personal targeted approach, social engineering, authentic-looking fake login pages, and more.

Why a proper valuation is critically important when selling (or acquiring) your technology firm.

Erick and Rich ponder whether SMBs are being too easy on their security vendors, explain why now’s the time to revise your COVID safety protocols, and shudder at the slithery surprise two Australian grocery shoppers found in their lettuce.

This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.

The sales game has changed. Follow these recommendations for a performance-based approach to sales acceleration.

The live, full-day event focused on business-building strategies to take advantage of the latest trends in cloud and managed services.

Virtual sales meetings are likely here to stay, so channel pros need to overcome obstacles and hone new skills for making them work.