Helping MSPs learn to take full advantage of the CRU’s research will be among the group’s top priorities in the months ahead, according to Drew Sanford, director of technical sales at ConnectWise. Most channel pros can apply intrusion detection rules to firewalls manually, he says, but only the more sophisticated ones have the know-how to base automated response and ticketing scripts on CRU intelligence. Helping more partners acquire such skills is one of the CRU’s leading objectives.
“There’s going to be a process of educating them on how they can use it, which I think will be very positive from a standpoint of maturing the community,” Sanford says.
That’s the kind of impact Spencer most looks forward to having through the CRU. Mature security vendors have a responsibility to share what they know for the greater good of the industry, he says. Launching a full-bore threat research group will finally enable Perch, which was founded just five years ago, to fulfill that obligation.
“It’s just part and parcel of cybersecurity,” he says. “We must give back.”