IT and Business Insights for SMB Solution Providers

NinjaRMM Ships RMM Update With Documentation Functionality: Page 2 of 2

Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more. By Rich Freeman

A new “uninstall prevention” feature in the 5.2 release lets MSPs prevent end users or hackers from exposing endpoints to attack by removing Ninja’s agent software. The feature is enabled or disabled at the account level and affects all organizations, locations, and devices within that account.

In addition, Ninja’s software now helps technicians streamline CPU and memory problems by automatically providing information about five critical processes every time it issues a CPU or memory alert. Script result conditions, which let users automatically trigger alerts or follow-up scripts when a running script concludes and were only available for Windows devices before, are now available for Linux and Mac endpoints too. 

Ninja also announced changes to its reseller partner program and the hiring of its first full-time channel sales director this week.

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