IT and Business Insights for SMB Solution Providers

Datto Launches Developer Program for Integration Partners

The new offering provides access to product and technical support staff, partner resources, and co-brandable marketing materials that third-party vendors can use to create and promote connections to Datto’s products more easily. By Rich Freeman

Datto Inc. has introduced a program designed to help third-party vendors integrate their products with its BDR, RMM, PSA, and networking solutions, and then promote those integrations, more easily.

The new Datto Developer Program provides access to an array of relevant resources, including product and technical support staff, partner resources, and co-brandable marketing materials.

“We welcome new integrators to join the Datto Developer Program and encourage vendors and partners alike to take a look at the Datto solutions already available via the program,” said Datto Chief Product Officer Emily Glass in prepared remarks. “Reducing overhead is critical for MSPs, so integrations can help partners conduct their business and complete workflows more efficiently—the fewer portals partners need to open to manage their business, the better. We also firmly believe that partners need to choose the products that are right for them. The Datto Developer Program is the next step in our commitment to helping MSPs scale while promoting choice for our partners.”

Anything that promotes closer connections across platforms benefits managed service providers, according to Vince Tinnirello, managing director at Denver-based managed services provider Anchor Network Solutions.

“As an MSP, it’s important to our business that the vendors we work with have open integrations with other solutions we use to ensure we are delivering the best possible service for our clients,” said Tinnirello in a press statement. “I rely on Datto to help operate and grow my business every day, from managing my clients with Autotask PSA to backing up their data with numerous business continuity appliances deployed, so we’re eager to reap the benefits of this new Datto program.”

Managed services reporting vendor BrightGauge is a charter member of Datto’s latest partner program

“Integrating our product with Datto solutions was a priority for our business as we know MSPs around the globe rely on them for their business management, continuity, and networking tools,” said Larry Garcia, BrightGauge’s chief revenue officer, in a media statement. “With the Developer Program, our customers gain a stable and scalable interface with their product stack, and our solution works better for our customers.”

Datto competitor Continuum acquired BrightGauge in January. Maintaining open interfaces and integration agreements with third-party providers has been a stated priority for Datto since it merged with the former Autotask and became part of private investor Vista Equity Partners’ portfolio 18 months ago.

In other news today, Pulseway, a maker of integrated managed services line-of-business tools that also competes with Datto, added ConnectWise to its own integration partner program.

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