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MSP Answer Center

September 15, 2025 |

Legal and Liability Answer Center

This section delivers insights and best practices around the complex legal world that MSPs and their customers live in. Our articles are meant to be helpful to busy MSPs, but […]

This section delivers insights and best practices around the complex legal world that MSPs and their customers live in. Our articles are meant to be helpful to busy MSPs, but are not intended to be legal advice.

The best advice that we can offer – consult with a legal professional early and often.


In This Hub

Overcoming Client Resistance: How to Sell PCI-DSS Compliance

September 15, 2025 |

Don’t let client hesitation put data — and business — at risk.

Insecure Legacy Protocols: What MSPs Need to Know to Avoid Claim Denials

August 27, 2025 | Brett Helm

Ignoring security risks and hoping your cyber insurance policy pays out in the event of a cyber incident isn’t a great approach. Here are some better ideas for security-minded MSPs.

MSP Liability in a Breach: Am I at Risk for Promises Made in Marketing?

July 8, 2025 |

This guide can help MSPs assess their risk based on language like, “We’ll keep you 100% secure.”

Step by Step: How MSPs Should Manage the Critical First 5 Minutes of a Client Crisis

June 19, 2025 |

Every MSP faces a client crisis. Explore ten scenarios and learn how to be prepared to handle these situations wisely.

Trust Under Fire: 7 Key Lessons MSPs Must Learn from a Recent Arrest and Lawsuit

May 19, 2025 |

Mike Semel offers insights on why its critical to be a trustworthy MSPs via recent events that threatened client security.

How MSPs Can Build a Profitable Compliance Program

April 23, 2025 |

Hundreds of thousands of businesses are now targeted by compliance regulations. Here’s how MSPs can turn that into an opportunity.

MSP Guide: Complying with NJ and NY Data Privacy Laws

February 25, 2025 |

This guide breaks down the key data privacy laws in NJ and NY, outlines how MSPs can help businesses stay compliant, and provides actionable steps to build compliance-focused service offerings.

MSP Guide: Navigate Illinois Data Privacy Regulations

January 21, 2025 |

Discover the opportunities for MSPs in Illinois data privacy regulations. Find out how to stay compliant and generate revenue.

MSP Guide: Navigating Texas Data Privacy Regulations

December 5, 2024 |

This guide gives MSPs a clear path for navigating Texas data privacy laws, with practical tools, strategies, and steps to stay compliant and keep client trust strong.

How Compliance Services Can Help SMBs Navigate a Complex Regulatory Landscape — and Boost MSP Profits

November 25, 2024 |

Don’t overlook compliance in your business. Find out how managed services can help SMBs handle regulatory audits and policy enforcement.

MSP Guide: Navigating Florida’s Data Privacy Regulations

November 14, 2024 |

Learn how Florida MSPs can stay compliant with data privacy regulations and leverage these laws to grow their businesses.

7 Deadly Mistakes MSPs Make When a Data Breach Occurs

November 1, 2024 |

Don’t let a data breach ruin your company’s reputation and sales. Avoid these common mistakes MSPs have made when it happens.

The Urgent Impact of New Laws and Compliance Requirements on MSPs in 2025

October 17, 2024 |

From state laws to AI regulations, these are the top legal challenges MSPs need to prepare for in 2025.

Why MSPs Should Embrace Legal Industry Opportunities Despite Common Hesitations

August 14, 2024 | Lisa Del Real

Here’s how you can leverage your expertise to help law firms.

NIST 2.0: Key Cybersecurity Changes Every MSP Must Prepare For

July 25, 2024 |

This updated version of NIST provides a major focus on governance and supply chain risk.

Compliance Traps: Liability Guru Joe Brunsman Offers Tips on How Not To Get Burned in ChannelPro Weekly Podcast Episode #266

July 5, 2024 |

Lucky for you, Joe Brunsman’s wife calls him an “Insurance Dork.” From breaking down the million-dollar MSP lawsuit to tips on keeping clients compliant, here’s his key advice on how to best keep your business out of trouble.

How MSPs Can Avoid Legal Peril When Offering Cybersecurity Services

February 27, 2023 | Mike Arrowsmith

Never before has a security professional been criminally charged for decisions made during a cybersecurity incident, and that’s a game changer for MSSPs/MSPs.

Is this MSP Lying or Just Not Paying Attention?

January 4, 2023 |

If you make promises in marketing—but don’t validate that your team is delivering—you are lying to yourself and risking legal jeopardy.


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