Resources - Page 77

Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.

Want to know if you’re a “great” MSP?†Use this scorecard to calculate your Operational Maturity Level on Paul Dippell’s Service Leadership Index.

In this issue: Year Ahead in Processors | WFH IoT Security | Solving Cash Flow Problems | Business Bots | Peer of the Year Winner

Like numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either. There are also discussions about ConnectWise buying Service Leadership, Microsoft’s new “employee experience” solution, Trend Micro’s newly expanded XDR solution, and ChannelPro’s 2021 State of the Channel report.

Erick and Rich discuss SolarWinds MSP’s security-focused partner event, the importance—for you and your customers—of redundant internet connectivity, and a man who discovered that AirPods work better in your ears than your stomach.

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.

Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster.

This educational eBook, the sequel to the popular “Why Hacker’s Hack” series, explores cybercriminal personas and who is most likely to fall prey to these scam artists.

Everyone keeps talking about working from home, but who are they kidding? That home of yours is a branch office these days, and family and pets aside it has a total workforce population of…you.