News & Articles - Page 6
How MSPs Benefit from Sales Briefing Assistant, Ingram Micro’s New Agentic AI
Ingram Micro’s first agentic AI tool marks a major step forward in sales intelligence and could reshape how MSPs sell and serve clients.
Philly Technology Vendors Win Awards to Close Out ASCII Edge MSP Conference Series
Technology vendors in the Philadelphia area were honored at the ASCII Edge series of events.
MSP Horror Stories: IT Nightmares and How to Avoid Them
From Jenga-like server stacks to epic backup blunders, these MSP horror stories prove that when IT goes wrong, it really goes wrong. Here’s how to avoid becoming the next cautionary tale.
How Can We Overcome Client Resistance and Sell PCI-DSS Compliance?
Don’t let client hesitation put data — and business — at risk.
White-label No More: OTAVA Execs on Broadcom’s VCSP Shakeup and What It Means for MSP Branding
Broadcom’s new VCSP rules upend MSP white-labeling and redefine customer relationship management. Here’s how to stay compliant and keep control before Nov. 1.
Client Background and Credit Checks | Vacation Coverage | QBR Tips and More
Hot Topics Trending on the Members-Only ASCII Group Forum October 2025 trending topics: Best practices for running effective quarterly business reviews (QBRs) How MSPs manage client coverage during staff vacations […]
OpenText’s Channel Vision: Empowering MSPs Through Collaboration and Enablement
Mike DePalma reveals how OpenText is rethinking its partner strategy, and helping MSPs evolve with AI, cybersecurity, and the next wave of channel growth.
3 Ways MSPs Can Prove Their Security Value to SMBs
Expert advice on how MSPs can master cybersecurity and strengthen their clients’ defenses.
HIPAA Violations and MSPs: What Happens If You’re Responsible?
Explore the dual responsibility of MSPs in maintaining HIPAA compliance. Protect patient data and ensure the security of your healthcare clients.
MSP Voting Guide
This non-partisan guide is designed to help foster initiatives that will improve the MSP industry as a whole. No campaign ads, no debates—just simple, actionable ideas!