Topic: Managed Services - Page 287

The two-day educational and networking event touched on hot topics like the Internet of Things and and included business continuity lessons learned from Hurricane Harvey.

Now that it’s launched security systems, Continuum plans to teach MSPs how to sell them and link them more tightly with its RMM product and outsourced help desk, according to Chief Revenue Officer Bob Kocis (pictured).

Designed to accommodate an expanding product lineup, the three-tiered program offers quarterly rebates, market development funds, dedicated technical support, and other new benefits, according to Senior Director of Channel Jeannine Edwards (pictured).

The compliance system lets MSPs assess, monitor, and produce reports for customers bound by the federal government’s HIPAA regulation. The Office 365 security capabilities extend protection previously available only for on-premises applications into the cloud.

Enhancements to the company’s RMM and BDR solutions set for release later this year will help MSPs administer Microsoft Azure environments and backup Azure data. Integration with IT Glue’s documentation solution arrives next month.

A down payment on the vendor’s commitment to refresh its PSA solution quarterly, the new release offers 10 additional time entry screen configuration options, a re-designed client homepage, and greater control over contract access rights.

By reducing infrastructure hosting costs, the new deployment option makes running cloud workspaces in single-tenant configurations a cost-effective option for companies with as few as 20 employees, opening up a vast new market for MSPs.

The move will have zero impact on the company’s partners, according to John Pagliuca (pictured), general manager of SolarWinds business unit SolarWinds MSP.

The vendor also plans to leverage its parent company’s expansive portfolio of network management systems to help MSPs enjoy single-pane-of-glass control over the ever-widening array of onsite and offsite solutions sharing SMB infrastructures today.

Users of the popular vulnerability assessment tool now receive preliminary information about compromised user credentials at no additional cost. The integration is the first of roughly a dozen coming from ID Agent soon.