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Blog Entries
November 16th, 2018 | Karl Palachuk | Small Biz Thoughts
Once again, we've stumbled onto an unfilled need in the IT community!When I kicked off the Small Biz Thoughts Community, one of the things we promised was a series of 3-week "Mini Classes" on various topics. The goal is that each class will have these features:100% immediately usable contentFocused - Read More
November 15th, 2018 | Karl Palachuk | Small Biz Thoughts
I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the second in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business.For six weeks, we'll be talking about how to get the most out of your remote control - Read More
November 13th, 2018 | Karl Palachuk | Small Biz Thoughts
Cloud Services in a Month - Applying the Book- Five Tuesdays: November 20 - December 18, 2018 -- Register Now- All classes start a 9:00 AM PacificBased on the forthcoming new book Cloud Services in a Month, this course will give you the information, forms, processes, and - Read More
November 12th, 2018 | Jay Ferron | My information Resource
They are many different approaches to helping a company look at protection of assets and data for a repeatable process.There is Cobitby ISACA, COBIT stands for Control Objectives for Information and Related Technology. It is a framework created by the ISACA (Information Systems Audit and Control - Read More
November 12th, 2018 | Karl Palachuk | Small Biz Thoughts
What a great week in the Small Biz Thoughts Community!We're continuing to add content all the time. This update News Broadcast goes into some detail, but here's the quick list for the last week.- Added the audio program Service Agreements Improve Managed Service- Added volume 3 of Managed - Read More
November 9th, 2018 | Jay Ferron | My information Resource
Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse.Copy, paste, and other general keyboard shortcuts Press this key To do this Ctrl + X Cut the selected item Ctrl + C (or Ctrl + Insert) Copy the - Read More
November 8th, 2018 | Karl Palachuk | Small Biz Thoughts
I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business.For the next six weeks, we'll be talking about how to get the most out of your - Read More
November 7th, 2018 | Karl Palachuk | Small Biz Thoughts
Thanks to Alysia over at ASCII for sending this press release.I highly encourage you to add these events to your calendar and plan to attend an ASCII event in 2019. Always a great event.Bethesda, Maryland – November 7, 2018 -- The ASCII Group, a membership-based community of independent North - Read More
November 5th, 2018 | Karl Palachuk | Small Biz Thoughts
Over on my YouTube Channel - www.youtube.com/smallbizthoughts - Stefan asked about putting time entries into tickets.In particular, how do you keep up with super-quick notes without charging fifteen minutes (or some other number) every time a technician opens a ticket?Here's the basic problem:1) - Read More
November 2nd, 2018 | Karl Palachuk | Small Biz Thoughts
3-part mini class: Deep Dive into the Client Roadmap Process. Taught by Karl Palachuk.Includes a download of the all new, revised Technology Roadmap Questionnaire. This is the fundamental tool we’ve used to managed ongoing client relationships for almost twenty-five years. - Read More