IT and Business Insights for SMB Solution Providers

Blog Entries

November 20th, 2018 | Karl Palachuk | Small Biz Thoughts
Capterra sent over this press release and graphic. All this emerging technology is our future. What do you think?-- -- --Capterra Survey Reveals Risky Technology Decision-Making Among Small BusinessesSkepticism for AI, Chatbots, Digital Marketing and IoT Highest Among Trending TechnologiesARLINGTON - Read More
November 19th, 2018 | Karl Palachuk | Small Biz Thoughts
I just posted a six minute Community News update video. Check it out: Visit the Small Biz Thoughts Community at's the quick summary of content we've added this month:Stay Focused on Your Business (audio program, 2017)Managed Services Operations Manual, vol. 3 ( - Read More
November 19th, 2018 | Erick Simpson | Managed Services Blog
  Building a Profitable IT Security Services Offering Webinar Series Part 5: Overcoming Objections and Closing the SaleThursday, November 29th @ 8am PST / 10am CST / 11am EST This Webinar course will provide you an understanding of what to include in a compelling, comprehensive IT Security - Read More
November 19th, 2018 | Karl Palachuk | Small Biz Thoughts
My friend Mike Semel is the premier authority on compliance issues in the U.S. He just posted this alarming article on the EMR (electronic medical records) and HIPAA web site.'ll let you read the original article - Read More
November 16th, 2018 | Karl Palachuk | Small Biz Thoughts
Once again, we've stumbled onto an unfilled need in the IT community!When I kicked off the Small Biz Thoughts Community, one of the things we promised was a series of 3-week "Mini Classes" on various topics. The goal is that each class will have these features:100% immediately usable contentFocused - Read More
November 15th, 2018 | Karl Palachuk | Small Biz Thoughts
I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the second in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business.For six weeks, we'll be talking about how to get the most out of your remote control - Read More
November 13th, 2018 | Karl Palachuk | Small Biz Thoughts
Cloud Services in a Month - Applying the Book- Five Tuesdays: November 20 - December 18, 2018 -- Register Now- All classes start a 9:00 AM PacificBased on the forthcoming new book Cloud Services in a Month, this course will give you the information, forms, processes, and - Read More
November 12th, 2018 | Jay Ferron | My information Resource
They are many different approaches to helping a company look at protection of assets and data for a repeatable process.There is Cobitby ISACA, COBIT stands for Control Objectives for Information and Related Technology. It is a framework created by the ISACA (Information Systems Audit and Control - Read More
November 12th, 2018 | Karl Palachuk | Small Biz Thoughts
What a great week in the Small Biz Thoughts Community!We're continuing to add content all the time. This update News Broadcast goes into some detail, but here's the quick list for the last week.- Added the audio program Service Agreements Improve Managed Service- Added volume 3 of Managed - Read More
November 9th, 2018 | Jay Ferron | My information Resource
Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse.Copy, paste, and other general keyboard shortcuts Press this key To do this Ctrl + X Cut the selected item Ctrl + C (or Ctrl + Insert) Copy the - Read More