IT and Business Insights for SMB Solution Providers

Managed Print for the Hybrid Workforce: Page 2 of 2

Industry research indicates work-related at-home printing is here to stay, and a cloud-first model is emerging to offer flexibility and address security issues. By Geoffrey Oldmixon

When printing work-related documents at home, users will “connect through a secured, encrypted channel,” Birkett explains. Beacon technology can actually require the user to be physically next to the print device to release the job, “so it doesn’t accidentally print out and lay there.”

But what about all those child homework assignments or holiday recipe printouts? Are those restricted at home?

“A user shouldn’t have to figure out ways of making print work at home versus being in the office,” Birkett says. “The beauty of this is that you don’t need two different devices at home. You’ll print over the Wi-Fi, unencrypted, for personal printing.”

And maybe don’t waste resources policing those extra personal pages? “We could configure the device to disallow personal printing,” Birkett says, “but I’ve been advising businesses it’s not worth it. Let people print a sensible amount of their own materials.”

“We’ve got to change our thinking,” Birkett adds. “Work-life is blending. If you take away that blending, you limit their work at home, too.”

Keypoint Intelligence would concur. To more traditional managed print services providers, McMahon’s advice would be: “The focus can’t be just on what it used to be. Print now needs to fit into two places.

Image: iStock

About the Author

Geoffrey Oldmixon is a freelance writer based in Western Massachusetts.

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