It started with a single call on a quiet Sunday afternoon… then another… and another. In this episode of IT Nightmares, host Justin Esgar sits down with James Wroten to relive the moment a trusted RMM tool became the attack vector. Unleashing a fast-moving ransomware event that encrypted two-thirds of his clients in minutes, what followed was weeks of exhaustion, recovery, and survival in a nightmare where the tools meant to protect you become the threat.
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About James Wroten
I am CEO of Intelos. I am a 20+ year veteran in the IT industry. My experience ranges from working within enterprise IT departments to helping startup businesses identify a simple IT strategy within a limited budget.
I enjoying chatting about IT, cybersecurity, cloud, and compliance solutions and I enjoy getting to know people. If you would like to meet, let’s connect.
Source: LinkedIn
About IT Nightmares
On IT Nightmares, host Justin Esgar hears true tales of IT terror from MSPs, sysadmins, and integrators—stories of outages, breaches, and tech disasters that still haunt the people who survived them. Enter if you dare.
