Vorex Inc., a provider of cloud-based business management solutions that combine project management and professional services automation (PSA) tools, has launched its project-centric enterprise resource planning (ERP) solution for the telecommunications industry. Vorex’s ERP and business management solution is designed to addresses the complete lifecycle of the telecom industry – from backhaul to tower construction and maintenance to end-user service and support – to help organizations scale and diversify operations to meet ever-changing regulatory, demand, and economic drivers, all on a single platform.
“We are thrilled to officially introduce our ERP solution built specifically for the telecommunications industry,” says Mike Salem, CEO and founder, Vorex. “We have already been serving telecom clients for years and are excited to continue to innovate in this industry. Our solution frees up time and resources to enable telecom companies to focus on strategically moving the business forward.”
Key features of Vorex’s ERP and business management solution for telecom include:
- Vendor, Client, and Project Management – Manage all vendors for quick access to multiple branches, item availability, and more. The solution also provides real-time access to internal and external project statuses for greater visibility and insight.
- Time and Expense Tracking – Instantly see the time and expenses associated with any given project. Track time across teams, projects, and individual employees for real-time profitability and resource allocation insight.
- Procurement – Vorex suggests necessary quantities, preferred vendors, and cost options to help business owners make informed and intelligent purchasing decisions.
- Fulfillment – Vorex’s Fulfillment Module enables businesses to manage the ins and outs of a warehouse through an automated process. The platform shows inventory status, such as which items and how many were received, which were missing, and if any arrived damaged, as well as where they’re housed on-site and how they’re assigned.
- Demand Planning – Vorex uses visual colored indicators to alert users when products are running low, which sets off a streamlined re-ordering and purchasing process to ensure businesses never run out of critical items.
- Ticketing and Service Desk – Vorex’s ticketing and service desk solution automates the escalation process and notification for each ticket created, covering both internal and client-side issues. Tickets can also be opened and escalated through emails.
To learn more about Vorex’s solution for the telecommunications industry, visit www.vorex.com/industries/telecommunications.
