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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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News & Articles

September 16, 2022 |

ICYMI: Our Channel News Roundup for the Week of September 12th

Cloud goodies from Dell, partner program updates from GoTo and Kaspersky, a new marketing exec for NinjaOne, and a big promotion for one of our robot overlords are among the stories we waited until just before the weekend to bring your way.

Did Amazon deliver your football fix on Thursday night? For the first time, an NFL regular season game streamed through Amazon’s Prime Video service. Shoppers, er, viewers watched Kansas City roar back and prevail, 27 to 24, over the Los Angeles Chargers. However, the contents rattled around because the box was larger than it needed to be, as are these freshly delivered newstips.

Microsoft Teams RoomsNews from Dell, Microsoft, and Google. Dell partners should look up some of the new partner opportunities in the enhancements to APEX Cloud Services along with expanded resell availability. Data storage, VMware support, private and hybrid clouds, and more.

You’ve got Microsoft Teams, you support a few Teams Rooms (pictured), but now you can move up to Microsoft Teams Rooms Pro. Consolidate existing features, add some new ones, and tack on some managed services.

Hello to the Google Cloud Hyperdisk, the next generation of Persistent Disk, which allows you to dynamically tune block storage performance. Then there’s Filestore Enterprise multishare for Google Kubernetes Engine, and a new feature named Autoclass.

Security news. N-able Mail Assure now has a Private Portal (pictured) for an extra layer of email security, included at no extra charge. Helps encryption, reporting, and log searching.

Need to stop ransomware and other malware? Of course, so check out the new teamup between MSP360 and Deep Instinct, using a prevention first approach. You can access Deep Instinct through either MSP360 Managed Backup or MSP360 RMM.

The upgraded KeeperMSP platform from Keeper Security includes new zero-trust goodies including reporting, chat, Secrets Manager, and more.

Would you rather prevent than remediate? Then the newly-launched Check Point Horizon, full of AI tech and supported by top analysts, will help you stop the bad things trying to sneak through.

Supermicro Universal GPU ServersOther product news. Zyxel’s Nebula Cloud Networking Solution has released a major update to provide more security, resilience, remote config for routers, and easier licensing.

Need some serious horsepower to help you build the metaverse or explore NVIDIA’s Omniverse? Supermicro just added a new 8U Universal GPU Server (pictured) handling up to eight NVIDIA H100 Tensor Core GPUs.

Sure, remote workers can easily handle digital documents, but that walk to the workgroup takes way longer today. Hello, new Epson Expression and WorkForce printers for home and photo printing.

The new ViewSonic TD2465 Touch Monitor works in tough environments and offers Glove Touch Mode, Water Resistant Mode, and Pen Touch Mode so you can activate the wrong dialog box in a variety of ways.

Billed as the world’s first fanless 8″ fully rugged tablet with 12th Gen Intel processors, the new Durabook R8 is now on the street. Power, toughness, and reliability in under two pounds.

We feel slightly slow compared to the new Zendesk Intelligent Triage and Smart Assist, two new AI tools to help route, analyze requests, guide agents to resolve customer problems, and detect sensitive information automatically.

Your video walls can speed up their frame rates, support 4K content, and share content between systems when you upgrade to Hiperwall 8.0. Oh, yeah, zone control, too.

SaaS channel management and partner relationship management player Impartner launched its Impartner Business Planning. Makes QBRs pleasant (almost).

Partner program news. GoTo has revved up The GoTo Partner Network with a new version of the GoTo Resolve remote support tool for MSPs, and streamlined sales and demand generation for partners thanks to the new Partner Concierge Program.

The Kaspersky United partner program now offers higher rebates, more training courses, and other rewards for MSP partners.

Cloudian’s MSP partner program, also for cloud service providers (CSPs), leverages an expanded object storage portfolio along with increased program benefits. You know, joint business planning, go-to-market and event support, and other goodies.

Shay MowlemNon-product vendor news. Shay Mowlem (pictured) walked the red welcome carpet at NinjaOne to become the company’s first-ever chief marketing and strategy officer.

Over at LogRhythm, Gary Abad moves in as VP of global channels.

The Welcome Wagon drove over to PC Matic to drop off Stan Lupkes, the new chief operating officer.

RMM player Atera linked up with three new partner companies to expand its reach: Veeam Software, ThreatLocker, and Domotz.

Need a building to get smarter? The new TD SYNNEX IAconnects MobiousFlow Click-to-Run on Azure can help.

TD SYNNEX also partnered with ScaleFlux for better access to computational SSDs at scale.

Congrats to Angie Tocco, Co-Founder and Past President of Telecom for Change, for being named the first Alliance for Channel Women Leadership Achievement Award recipient.

ACW honored outstanding volunteers as well, including:

  • Ashley Cole Dahling, Fusion Connect
  • Carla Fields, Cox Communications
  • Dylan Crawford BuzzTheory
  • Katherine Desy, Black Kite
  • Michelle Ragusa-McBain, Cisco

Finally, ACW also announced winners of its 2022 LEAD Awards:

  • Gizzelle Akin, Equinix
  • MeiLee Langley, LiveVox
  • Raquel Wiley, NetFortris

UPSTACK acquired Stellar Connect of Thousand Oaks, Calif. Terms were not disclosed.

This week’s stats ticker:

Vade’s 2022 SMB Cybersecurity Landscape Report, conducted by Vanson Bourne, surveyed 500 IT decision makers from organization with 10-1,000 employees. Good news for MSPs, as 96% report they currently outsource some of their needs or will in the future, and 92% are willing to listen to email security advice from an MSP. Less happy, 69% said a serious breach bypassed their current email security tools. 91% says cybersecurity is increasing in importance. Survey responders need help with threat monitoring and intrusion (43%), cybersecurity consulting (37%), and firewall management (36%). 79% experienced more cyberattacks over the past 12 months, yet 94% have a high level of confidence in their ability to completely defend themselves against all types of attacks. On the other hand, 68% agree that their security solutions are not as advanced as they could be.

Arcserve and Dimension Research surveyed 1,121 IT decision makers on data disasters. How bad? 76% reported a “severe loss” of critical data in their organizations. 45% admitted permanent data loss. Downtime of 12 hours or less is acceptable to 83% of respondents, but only 52% could recover from a severe data loss in that time. Worse, 29% couldn’t recover data for more than a day. This despite 95% claiming to have a disaster recovery plan, although only 24% have a plan that’s well documented, tested, and updated. 83% say they have data resilience in their strategies, but only 23% have a mature approach and ways to track progress.

Robot CEOAnd you think your boss is inhuman. China loves to push the boundaries in all types of technology, but the gaming company Net Dragon Websoft wins this year. The company needed a CEO, so they appointed Tang Yu, an AI robot, to be General Manager of its Fujian Net Dragon Websoft subsidiary. Yes, a robot.

Ms. Tang Yu is described as a powerful AI and will focus on risk management. As the “world’s first humanoid robot” appointed to an executive position, Ms. Tang Yu plans to lead them into a metaverse-based working community.

Is today April 1st on the Chinese calendar?

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