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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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April 16, 2021 |

ICYMI: Our Channel News Roundup for the Week of April 12th

A spin-off for VMware, data center chips from NVIDIA, new laptops from Microsoft, and a crime wave involving little plastic bricks are all among the many stories we’ve finally managed to bring your way.

In a normal year, IBM spinning off its managed infrastructure business into a company named Kyndryl would turbocharge the late night monologues. Is Kyndryl the set of Scrabble letters that made you quit the game in disgust? Will they separate oil field services into Drylnyk? How about split their Big Bang research unit into Lynyrdk and team up with Shyldyn? Is Krys Kryndyl another name for Santa in Bizarro World?

Microsoft + NuanceSpin-off and acquisitions. Microsoft ate the dragon, or rather, acquired Nuance Communications, makers of Dragon speech-to-text software and much more. Price is $56 per share, all cash, for $19.7 billion, including eating Nuance’s debt. Deal should close this year, and boost Microsoft’s push into healthcare cloud-based services.

Dell Technologies will spin off VMware into a stand-alone company in the fourth quarter. Dell CEO Michael Dell will remain chairman of the VMware board. Dell will get 81% of the expected $11.5 to $12 billion cash dividend, based on their VMware stock ownership.

NVIDIA GraceNVIDIA news. NVIDIA Grace (pictured), NVIDIA’s first data center CPU, an Arm-based processor, is touted to deliver 10x the performance to servers on the most complex AI and high-performance computing workloads. Will be tightly coupled with NVIDIA GPUs and should be available in early 2023. But wait! There’s more! The NVIDIA BlueField-3, its next-generation data processing unit, is the first DPU built for AI and accelerated computing and should deliver the equivalent data center services of 300 CPU cores. Look for it Q1 2022.

NVIDIA announced eight new Ampere architecture GPUs for next-generation laptops, desktops, and servers. The new NVIDIA RTX GPUs help artists create 3D scenes and iterate building architecture in real time. Designed for hybrid work and virtual desktop users.

Improve vGPU performance with new NVIDIA A10 and A16 GPUs, based on the Ampere architecture and designed for virtual GPU applications. These combine second-gen RT Cores and third-gen Tensor Cores to power graphics and video with AI.

Just announced, the NVIDIA Morpheus application framework for its Morpheus cloud-native cybersecurity tools using machine learning to locate, capture, and take actions on threats. Real-time, all-packet inspection to anticipate and eliminate problems.

Supermicro expanded its use of NVIDIA Ampere architecture-based GPU product line. Tier 1 systems in a 4U form factor achieve 5 petaflops of AI performance.

The Cloudera Data Platform will integrate the NVIDIA RAPIDS Accelerator for Apache Spark 3.0 software development kit for use on NVIDIA computing platforms.

Surface Laptop 4Hardware News. Microsoft rolled out its Surface Laptop 4 (pictured) with 13.5 and 15-inch models. A variety of bold colors, front-facing HD camera, Dolby Atmos Omnisonic speakers, and your choice of 11th Gen Intel Core processors or AMD Ryzen Mobile Processors with Radeon Graphics.

Welcome to the Acer Enduro lineup of rugged notebooks and tablets that meet MIL-810G and up to IP65 certifications, built for first responders, field, and manufacturing workers. Eyeball Acer’s Enduro N7 or N3 rugged notebooks and two Enduro tablets, the T5 and T1, when you can.

Schneider Electric news. Schneider Electric powered up (groan—editor) two new ways to support business resilience. The Service and Modernization Plan extends the lifespan of older electrical equipment, then replaces it before the end of the contract period. The Service and Modernization Financing Plan immediately replaces obsolete assets through a financing solution.

Hello to the new EcoStruxure Service Plans, which combine traditional services with new digital services that address goals like improving performance. A tailored set of onsite services, digital services, and consulting will be managed in a single contract.

The Schneider Electric Galaxy family of three-phase UPS systems got a new addition, the Galaxy VL 200-500 kW (400V/480V). Half the size of the industry standard for your crowded data center.

Egnyte for TeamsCloud news. Egnyte launched a new series of Microsoft 365 integrations to prevent data loss, improve privacy, and simplify content management. Tools for Teams, Exchange, SharePoint, and OneDrive, plus Office modules.

Ooma Connect customers can now take advantage of Continuous Voice for business phone call continuity at no extra charge.

OpenText Cloud Editions (CE) 21.2 have been released. Run your software off-cloud, private cloud, or public cloud of choice, or through cloud API services.

The new Rackspace Elastic Engineering embraces a cloud-native approach while delivering innovation on all three major public cloud providers (Amazon Web Services, Microsoft Azure, and Google Cloud Platform).

Oracle NetSuite’s latest updates include smart financials and operational automation, automated inventory management, and analytics and insights.

Broadcom launched a strategic collaboration to support its suite of security and enterprise operations software on Google Cloud. Ready today: Symantec Web Security Service and Cloud Access Security Broker (CASB)

Enterprise customers can now access and manage Oracle Cloud Infrastructure resources via existing ServiceNow service portals and the ServiceNow IT Operations Management Visibility application.

To power the next generation of 5G, edge, and IoT services, take a look at the new Juniper Cloud Metro. Dig into metro networks and unleash tomorrow’s digital experiences, say the Juniper folks.

Kaspersky EDRSecurity news. Did you hear that the Kaspersky Endpoint Security Cloud now includes endpoint detection and response capabilities (pictured) for small and medium organizations?

Web security company DNSFilter now offers Insights Reporting for powerful network insights for customers.

Infrascale Backup and Disaster Recovery got revved up to an agentless backup engine, and now allows discover and backup of Hyper-V VMs.

Illusive announced Illusive Active Defense for Microsoft Defender for Endpoint. Combines active defense and automated response in a single user interface.

Customers have things beyond passwords to keep secret. 1Password launched Secrets Automation to hide valuables like corporate credentials, API tokens, and more.

There’s a big batch of edge-to-cloud security integrations for Aruba ESP (Edge Services Platform). Integrates ClearPass Policy Manager with the Aruba EdgeConnect SD-WAN edge platform.

Beyond Identity is now available on Auth0 Marketplace for when a passwordless identity management becomes important

Digital Guardian’s DLP-as-a-service offers data loss protection exclusively through its channel partners for midmarket enterprises across North America.

Lisa AgonaNon-product vendor news. Time to update our tech exec racing form:

  • Joshua Hoffman joined Datto as senior vice president of sales.
  • John Abel moved over to Extreme Networks as chief information officer.
  • TeamViewer welcomes Lisa Agona (pictured) as global chief marketing officer.

Alan Weinberger, chairman and CEO of The ASCII Group, released “”The Doctor’s In: Treating America’s Greatest Cyber Security Threat,”” a 62-page book on how important an MSP is in the new cyber security era.

CompTIA and Maher & Maher partnered to release national guideline standards for apprenticeships in tech occupations, and it’s been approved by the U.S. Department of Labor.

Nerdio offers an exclusive offer for MSPs helping nonprofits: 30% off the cost of Nerdio Manager for MSP and two free customer onboardings.

Partners in the Acronis CyberFit Partner Program have a new partner portal with better support and enhanced marketing.

The new Wasabi Account Control Manager is a centralized management tool for its channel partners and MSPs.

IT By Design successfully completed the SOC 2 Type 2 certification, ensuring compliance with the standards for managing enterprise data.

IRONSCALES expanded its MSSP strategy to include a partnership with Dark Rhino Security, a licensed aggregator and solution delivery partner.

Work management team platform Asana launched Asana Partners, an ecosystem of over 200 essential work tools and strategic channel partners across 75 countries.

FireMon’s Ignite Partner Program added The Path to Platinum, offering partners ways to realize more value for themselves and customers.

BeyondTrust’s revamped Channel Partner Program now has four tiers: Authorized, Silver, Gold, and Platinum.

Cloud security player Trend Micro now offers two new FedRAMP authorized cloud security services running on AWS GovCloud.

LogicMonitor added 11 new members to the LogicMonitor Partner Network, including Xylex Technologies in Atlanta, and Proact with offices in Europe and the U.S.

Cleveland meets Stockholm as Keyfactor and PrimeKey announced their intent to merge under the Keyfactor brand. This will combine Keyfactor’s PKI as-a-Service and PrimeKey’s EJBCA software.

This week’s stats ticker:

The drag of 2020 showed up in IDC’s Worldwide Semiannual Services Tracker. Global IT and business services revenue declined 1.16% year over year last year in constant currency. Totals still stayed just over $1 trillion after the contraction hurt less than previously predicted. The good news? IT and business services will have a strong rebound of around 4% in both 2021 and 2022, thanks to the predicted economic recovery, again stronger than earlier estimates. The services market here in the U.S. is expected to grow by more than 2.5% in 2021, up from the forecast 1.4%.

Not the way we wanted to do it, but almost every global organization was in the same boat: experiencing a mobile malware attack during the past year. Check Point’s 2021 Mobile Security Report says the move to remote working during the COVID-19 pandemic greatly expanded the attack surface. 93% of those attacks attempted to trick users into installing a malicious payload via infected websites or URLs, or to steal user credentials. Nearly half had at least one employee download something malicious that threatened their organization’s networks and data. Good luck, since 40% of the world’s mobile devices have flaws in their chipsets leaving them vulnerable to cyberattack.

Cisco’s Security Outcomes Study surveyed over 4,800 active IT pros from around the world, 857 of which represented SMBs. The report looked at 25 security practices and highlights which actions best achieve security outcomes. Three important practices? Don’t lose sight of your priorities, plan for resilience, and modernize. Small and midsize businesses with a modern tech stack had a higher success rate in every one of the 11 SMB outcomes measured. No surprise that limited resources compound the problem for SMBs.

The GreatHorn Threat Intelligence Team counted up recent phishing emails, and it turns out cybercriminals are just as busy during tax season as CPAs. The security vendor tracked a 78% increase in the quantity of phishing campaigns after the filing deadline moved last year from April 15 to May 17 to July 15 made for fertile ground to flood users with phishing emails directing users to fake pages built to steal credentials. GreatHorn calls most of these exploits “”External Impersonation Attacks.”” Dangling enticements like “”claim your refund”” letters hit hard a population struggling during the lockdown.

Lego ThiefLego larceny. People, including us, have been going crazy over the past year. Have you been tempted to take the law into your own hands to end your boredom, or make a few bucks any way possible? If so, you may have joined the ranks of criminals stealing Legos.

It’s not just a search for little plastic blocks to discover barefoot during the night, but the Lego limited edition sets that draw attention. French police have been chasing an international ring of toy thieves partial to Lego sets, and last month a man in Oregon was arrested for suspicion of stealing $7,500 worth of Lego toy sets.

Why the felony attempts at Lego theft? Black market collectors willing to pay more than $3,500 for an unopened Lego Millennium Falcon.

Great, another thing mom threw away that cost us thousands, along with our baseball cards.

Editor’s Choice

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The day-and-a-half event at the DoubleTree by Hilton in Pikesville, MD, featured business-enhancing educational sessions, networking opportunities, and a detailed look at cutting edge technology from leading vendors.

Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina

May 15, 2024 |

Verizon seeks to build relationships with IT services providers based on partnership, innovation, and support.

Deepfakes + Generative AI = Major Problems for Business

May 14, 2024 |

Deepfakes that can’t be distinguished from reality threaten to shatter the fundamental hierarchy of human trust and impact businesses.

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