Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


ChannelPro Network Awards

hello 2
hello 3


May 22, 2020 |

ICYMI: Our Channel News Roundup for the Week of May 18th

Acquisitions by Microsoft and Intel, deeper ties between Sophos and Arcserve, and some family-unfriendly ersatz baseball spectators are among the stories we finally managed to sneak in before the holiday weekend.

Next Monday is Memorial Day in the States. Beaches and parks in most places are open again this weekend, but we really like our readers and hope you play it safe out there. While you were planning your socially distant picnic, some newsbits snuck by. Let’s catch up (and don’t forget the catsup).

AI SupercomputerNews from Microsoft Build. Microsoft Power Automate (previously Microsoft Flow) improves productivity by helping users create intelligent workflows with little or no coding. To improve that process in a big way, Microsoft just acquired Softmotive, developers of WinAutomation. Make your next Robotic Process Automation script more robotic and powerful with parallel execution, multitasking, and more.

Speaking of more power, Microsoft announced it has built one of the top five publicly disclosed supercomputers in the world. Built with and for research lab OpenAI, the new super-puter is hosted in Azure and designed to train AI models. Part of Microsoft’s AI at Scale initiative.

Killer 1650xNews from other industry hot shots. Intel acquired Wi-Fi specialist Rivet Networks to help turbocharge future Wi-Fi products. Rivet’s Killer brand will integrate into Intel’s broader PC Wi-Fi catalog. Intel and Rivet already partnered to build the Killer AX1650 Wi-Fi solution (pictured).

Speaking of partnering, Dell and Google launched the Dell Technologies Cloud OneFS for Google Cloud. Handle more data and new applications and files across private clouds and Google Cloud easier than ever. No matter where your workload is, there’s your cloud (hat tip to Buckaroo Banzai).

Dell’s been busy, as it also unveiled a bunch of commercial PCs plus the second generation of VMware Cloud on Dell EMC. IaaS easier, more secure, and scalable. New features include business continuity support via VDI.

Just because people don’t go to the office doesn’t mean the work stops. Hello to the new Netskope and VMware collaboration on a suite to secure the remote-first workplace. Remote workers consider themselves to be two to five times more productive than cubicle rats, er, office-based employees. But many wish the haircuts at work option extended to home offices.

Randall RichardSpeaking of security…Arcserve and Sophos mashed up even tighter to blend anti-ransomware and other threat prevention technologies with backup and disaster recovery tools. The promise? You’ll be safer from cyberattacks, major disasters, humanoid mistakes, and other outages.

Hello to BlackBerry Spark Suites, a range of cybersecurity and endpoint management options. Protect data, minimize risk, are reduce costs while eliminating complexity. AI and machine learning tools juice it up.

Need to run some apps in a confidential computing space? Check out the new Fortanix Confidential Computing Enclave Manager. The SaaS tool verifies the integrity of environments and manages the application lifecycle for secure enclaves running on Microsoft Azure.

SafeBreach integrated its attack technique simulations into the Microsoft Defender Advanced Threat Protection (ATP) evaluation lab. Run proof of concepts in virtual environments using real software and networking in a safe simulation environment. In other words, fail privately first so you can succeed publicly later.

Jamf Protect leverages device analysis in macOS to provide extra visibility into Apple security and prevent execution of known macOS malware. Includes unified log forwarding of collected endpoint records that feeds into an existing SIEM.

Cross-platform attacks can be tough to stop. Might be a little easier now that endpoint protection player Cybereason and Wandera got together. Prevent, detect, and respond to both mobile device and traditional endpoint risks through the Cybereason Defense Platform.

Everything digital is attackable, which is why Reinvent Telecom and RedShift Networks teamed up to boost security for real-time enterprise VoIP, video, and UC.

You can now get the Exabeam Ingester for CrowdStrike in the CrowdStrike Store. Grab endpoint telemetry in the CrowdStrike Falcon platform and detect advanced threats via a pre-built connector.

The cyber insurance folks at Cowbell Cyber says their Cowbell Prime 100 standalone cyber insurance product is now certified for sale in California. The SMB-focused insurance covers up to $5M. California has over 4 million small businesses.

Secureworks announced a new global partner program for resellers and referral partners. Has a streamlined and profitable way to meet growing customer demand for cybersecurity. A new partner portal including standardized deal registrations and multiple levels of engagement are included.

Security orchestration, automation, and response (SOAR) group Siemplify unveiled its new 20/20 Partner Program. Includes a sell-with strategy and margin assurance.

AI-powered security company Deep Sentinel pulled the curtain on a partner program for security integrators, MSPs, and AV dealers. Weatherproof cameras use AI to detect potential physical threats, and live guards work with AI to monitor and intervene remotely.

Kaspersky just welcomed Randall Richard (pictured) as the new head of enterprise sales for the United States.

DigiCert promoted Jason Sabin to be CTO. Sabin joined DigiCert back in 2017 

RunSafe Security just launched its new technical advisory board. Includes chairmain Dr. Gary McGraw; Dr. Avi Rubin, a professor of computer science at Johns Hopkins University; John N. Stewart, the former senior vice president and chief security and trust officer at Cisco; Michael Wellman, the founder and CEO of Virgil Security; and Dr. Laurie Williams, a distinguished professor of computer science at North Carolina State University.

Durabook U11Other product news. Need some help controlling the joyful noise of children or roommates (or roommates who act like children) when working from home? Check out the new Poly Blackwire 8225, a corded plug-and-play USB headset. Dual earphones with active noise canceling paired with a noise-canceling microphone keeps conversations clear. Microsoft Teams support included.

Manage your distributed IT infrastructure with the new Schneider Electric Monitoring & Dispatch Services. Get help with edge computing sites, unmanned sites, and next-business-day remediation including replacement parts. To simplify management at the edge, Schneider Electric also introduced a public API for its EcoStruxure IT Expert.

The new Supermicro Intelligent Retail Edgesolution combines proven hardware/software systems. Supports and simplifies the deployment and management of edge systems and applications at stores of all kinds.

Microsoft Intune user or integrator? The Adaptiva OneSite Intune Edition, which its maker says is the first and only third-party delivery system for Microsoft Intune, is ready to go. Integrates with all layers of the Azure storage stack.

Life outside can be rough for tablets, but when you rely on them you need all the power you can get. Hello to the upgraded Durabook Americas U11 (pictured), which features 10th Generation Intel Core processors, a quick-removable PCIe SSD, and no-fan cooling.

Builders should appreciate the new Z490 Series motherboards from ASUS. Supports the new 10th Gen Intel Core CPUs, and is performance oriented for gamers, enthusiasts, and professionals with heavy workloads.

Small businesses have had to play catchup as computing gets more and more distributed. Here to help is the new Kinetic Business SD-WAN, from Windstream, which builds upon VeloCloud tech from VMware. Helps small and midsize businesses network with the same control as the big guys.

Wireless network company EnGenius Technologies revealed help for contact tracking withinthe Client Timeline features in the EnGenius Cloud platform.

The Spring 2020 product release from Model N adds some new tools to its cloud revenue management solutions. Enhance channel automation and help companies make real-time pricing decisions.

Cloud Girls 2020 Rising StarsNon-product vendor news. Quest Software and new CEO Patrick Nichols added three new faces to their executive leadership team.

  • Greg Randolph joined as chief revenue officer.
  • Colleen Langevin joined as chief marketing officer.
  • Chris DeBiase joined as chief operations officer.

Cloud Girls, a next-gen tech think tank, working with the Alliance of Channel Women, announced the fifth annual Cloud Girls Rising Awards.


  • Heather Campbell, chief experience officer, ARG, Inc.
  • Michelle Ruyle, vice president, digital transformation, Intelisys – ScanSource

Rising Stars:

  • Jacki Drexler, client director, ACLIVITI
  • Meilee Langley, director of channel marketing, Nextiva

This week’s stats ticker:

Barracuda MSP, which started MSP Dayin 2018, marked the occasion this year with the launch of a new stuy,The Evolving Landscape of the MSP Business Report 2020. About 300 global MSPs responded, saying some positive things, such as that 91% plan to increase services capacity in the next year. Best revenue generator? 69% said managed services, up from 54% last year. 51% expect managed services to be half or more of their business. Security, no surprise, grew in importance with endpoint, email, and network security making it into the top five service table. Also no surprise? The lack of in-house security expertise at customers keeps driving the need for more third-party security services. In fact, 88% of respondents said the demand for security services was increasing either moderately or significantly.

Protection player Acronis did a new survey with Omdia (was Ovum) showing the most requested service by customers from MSPs is security (see previous entry). COVID-19 and the “”challenging””economy continue to occupy the minds of business leaders. The Understanding the Security and Data Backup Market for Managed Services Providers (MSPs) report found that 97% of respondents felt that ensuring minimal data loss from an attack was important. 88% said they needed to be able to mitigate damage rapidly. 89% are looking for a service that goes beyond anti-virus, anti-ransomware, and firewalls. 84% say its tough to work with multiple vendors and suppliers for each layer of the security stack. Keeping costs under control while acquiring the expertise needed is a real problem for 92% of those surveyed.

Want to make cybercriminals really happy? Keep “”forgetting”” to backup customer data and use the old “”cross our fingers”” approach to testing business continuity and disaster recovery. That’s part of what new Zerto-sponsored research found. 17% of businesses admit they leave a gap of more than 24 hours between backup copies (so you know it’s really longer). 64% of end users test their BC/DR scenarios on a quarterly or, sigh, annual basis. 100 senior-level IT and security managers were surveyed during the RSA 2020 Conference. 37% reported a direct loss of revenue due to an attack. 26% reported a permanent loss of some customers.

Fan SurpriseUnwelcome season ticket holders. As sports try to get back on various fields, courts, and pitches, recreating the feeling of a live audience without live people is tough. So, the FC Seoul soccer team tried something new and a little unusual.

Wearing team colors and masks to be “”safe”” in a weird way, 25 “”mannequins”” filled the seats to look like fans. Only they weren’t exactly mannequins.

The FC Seoul stands were filled with 25 sex dolls. The team said it thought they were plain old mannequins. Hard to buy that since the “”fans”” were seated at noon for the 7pm kickoff.The Korean Professional Football League issued a $81,410 fine.

No explanation was given on how the team equipment manager had 25 sex dolls at the ready.

Photo (Ryu Young-suk / Yonhap via Associated Press)

Editor’s Choice

ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them

May 17, 2024 |

The day-and-a-half event at the DoubleTree by Hilton in Pikesville, MD, featured business-enhancing educational sessions, networking opportunities, and a detailed look at cutting edge technology from leading vendors.

Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina

May 15, 2024 |

Verizon seeks to build relationships with IT services providers based on partnership, innovation, and support.

Deepfakes + Generative AI = Major Problems for Business

May 14, 2024 |

Deepfakes that can’t be distinguished from reality threaten to shatter the fundamental hierarchy of human trust and impact businesses.

Related News

Growing the MSP

Explore ChannelPro


Reach Our Audience