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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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May 23, 2019 |

IGEL and ControlUp Partner to Deliver a More Seamless and Productive End User Computing Experience

Together, IGEL and ControlUp Provide the Real-Time Monitoring, Troubleshooting and Analytics that Puts the Health of Virtual and Physical Endpoints at IT’s Fingertips

IGEL,†provider of a next-gen edge OS†for cloud workspaces,†and†ControlUp, the leading IT management and IT monitoring solution, announced a strategic partnership in which IGEL will integrate with ControlUp’s real-time monitoring and analytics capabilities via the IGEL Universal Management Suite (UMS). As a result, users of IGEL OS and IGEL UMS will have fingertip access to the health of their virtual and physical endpoints to improve user experience and productivity.

“As our customers modernize their EUC environments with IGEL OS and its support for any device, any cloud, anywhere, the complexity of their IT infrastructure can grow. By offering integrated support for the ControlUp platform, our mutual customers can gain the real-time monitoring and analytics they need to improve user experience, fast,” said†Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “Users can launch the real-time ControlUp console from the IGEL UMS for the rich analytics and root-cause discovery they need to quickly pinpoint issues – even before they happen – so users can remain productive and happy.”

“By integrating the ControlUp platform with the IGEL UMS, we are quickly giving thousands of IGEL customers the real-time monitoring they need to seamlessly provide better control and remediation for their increasingly diverse endpoints and infrastructure,” said†Amir Harel, Senior Vice President, Sales and Marketing, ControlUp. “IGEL and ControlUp are a natural – and powerful – combination, particularly when used to support the increasing prevalence of cloud workspaces. When used together, these solutions will not only help maintain optimal user experiences but also help optimize complex environments to lower costs and improve performance.”

Purpose-built to simplify complex enterprise environments, the†IGEL UMS†management software lets IT easily control any remote endpoint, from just a few to tens of thousands, from a single console. The IGEL UMS is used to manage the diverse devices that run†IGEL OS, a powerful next-gen edge OS for cloud workspaces and endpoint security and optimization platform. Supporting any cloud and running on any compatible x86 endpoint hardware, IGEL OS enables highly productive and secure computing from anywhere.

As a result of this partnership, the†ControlUp platform†will provide monitoring, automation, troubleshooting, and analytics through the IGEL UMS for any IGEL OS-powered device, on-premises or in the cloud. Offering a simple, yet powerful real-time view into complex IT infrastructure, ControlUp gives IT rapid root-cause analysis and remediation for on-the-spot troubleshooting as well as a detailed historical view of user experience and system health for the proactive insights that can prevent problems before the occur.

Availability
Integration between the IGEL OS and IGEL UMS and ControlUp is available now through a Custom Partition, and will be fully integrated in the IGEL OS firmware for customers of both solutions in early Q4.


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