TPx‘s UCx Hosted Unified Communications Service marks the milestone of 150,000 users nationwide with the newest enhancement in its award-winning suite of services that unleash productivity for business users. The addition of a powerful new SMS messaging feature is the latest achievement in TPx’s ongoing mission to continually upgrade unified communications capabilities for its customers.
With the SMS messaging feature, a UCx user can receive an SMS text message on their UCx phone number; the inbound message automatically will appear in the UCx application (desktop or mobile) as a new chat conversation. Likewise, UCx users now also can send SMS messages to their contacts through the UCx chat interface.
“SMS is an integral part of everyday life, and now it’s part of UCx, too,” said Jamie Minner, Vice President and head of TPx’s UCx line of business. “You can use UCx to send a text message to anyone, regardless of whether they’re on UCx or not. It’s a powerful way to stay connected with customers, vendors and everyone else that matters to your business.”
“With UCx, your business phone number can be used for so much more than voice calls,” said Nicholas Clapper, Senior Manager of Product at TPx. “The new SMS feature enables our customers to keep all of their business communications on a single number – calls, chat sessions, text messages, voicemail messages and more. The UCx app keeps these conversations in one place so they’re easy to track.”
UCx SMS messaging is now available as a standard feature, at no additional cost, for user bundles at UCx Complete and above. In addition to voice service and SMS messaging, these user bundles also include a full range of advanced communications tools, such as instant messaging, screen sharing, video conferencing and availability status indicators.
