Articles referenced in this episode:
Pia Officially Launches Service Desk Automation Solution
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Watch the 5 Minute Roundup on YouTube!
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WWW: acer.com
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
Articles referenced in this episode:
Pia Officially Launches Service Desk Automation Solution
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†
The company’s newest capabilities focus on hyper-automation through the addition of smart bots, enhanced workflows, and other features.
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