IT and Business Insights for SMB Solution Providers

ChannelPro 1:1 with SolarWinds' Colin Knox

As part of the recent virtual ChannelPro SMB Forum, Colin Knox, head of community engagement at SolarWinds, talked with ChannelPro about the importance of customer experience.

In this 1:1 interview, SolarWinds' Colin Knox explains why customer experience is an important initiative for his company, steps SolarWinds has been taking to enhance the customer experience for its partners, and how his company is educating partners on boosting the customer experience for their clients. He also offers some do's and don'ts around customer experience.

Learn more about ChannelPro SMB Forum events here.

ChannelPro SMB Magazine
SUBSCRIBE FREE!

Get an edge on the competition

With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.