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SOP
Blog Entry
January 25th, 2021 | Karl Palachuk
I was bragging a bit on Facebook the other day about how much traffic we're getting on our YouTube channel - https://youtube.com/smallbizthoughts. We have reached 7,000 views per month!
One of my longtime Facebook friends, David, made the following comment:
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Blog Entry
January 3rd, 2021 | Karl Palachuk
We've had a great year on YouTube!
We had just over 61,000 views - and more than 2,800 hours of total watch time. And we've added almost 600 new subscribers.
Our most popular playlist is SOPs - Standard Operating Procedures.
I always appreciate comments and questions on these videos.
#1 Video - SOP: Service Manager Roles and Responsibilities
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Blog Entry
December 12th, 2020 | Karl Palachuk
I have been creating a lot of videos in the last few years. In fact, I have over 270 SOP videos on my playlist at https://www.youtube.com/smallbizthoughts, and I have about 700 videos in total.
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Blog Entry
October 22nd, 2020 | Karl Palachuk
“The way you do anything is the way you do everything.”
— Tom Waits
I love this quote—even if it’s not always true. It goes hand in hand with “You can’t judge a book by its cover.” Everyone does judge a book by its cover: That’s how we decide which books to buy.
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Blog Entry
October 1st, 2020 | Karl Palachuk
Perhaps the luckiest thing that happened to me in 1995 is that I read The E-Myth Revisited by Michael Gerber for the first time. (I have re-read it many times since then.)
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Blog Entry
September 23rd, 2020 | Karl Palachuk
Hewlett Packard (HP) has a very famous set of guiding principles they refer to simply as “The HP Way.” You can search that term and find a couple of different variations. These guidelines help employees, managers, sales people, and administrators to have a common framework.
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Blog Entry
September 11th, 2020 | Karl Palachuk
I'm a huge advocate of working from highest to lowest priority for everything - in both my business and my personal life. For this reason, I have a task management system that uses priorities. If you have a PSA or service board, you can manage all your tasks there. If you find it useful to keep tasks separate, you might have a task tool as well as a PSA.
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