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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
SMB TechFest
News
November 4th, 2022 | Colleen Frye
The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.
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News
October 12th, 2022 | Colleen Frye
The live online event featured panels on trends channel pros need to stay on top of, including implementing processes, rightsizing your tool stack, and boosting your value proposition.
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News
January 21st, 2022 | Rich Freeman
In a Q&A during yesterday’s SMB TechFest event, Rodney Clark (pictured), acknowledged that Microsoft’s New Commerce Experience is forcing CSP program members through a lot of change quickly, and said “a little bit more help” is coming.
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Blog Entry
July 23rd, 2021 | Karl Palachuk
Topic: Build a Priority-Based Service Department
We use the terms all the time: High, Medium, and Low Priority. But does everyone on your team agree on what these mean and how they affect your service delivery? Do all of your clients understand what you mean when you use these priorities?
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Blog Entry
July 15th, 2021 | Karl Palachuk
Join me -
July 29th online for the SMB TechFest Quarterly event.
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News
November 6th, 2020 | Colleen Frye
ChannelPro’s final of five planned regional events offered a full day of content and networking geared at helping MSPs and IT solution providers continue to thrive in our new normal and prepare for emerging opportunities in the year ahead.
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News
September 4th, 2020 | Colleen Frye
ChannelPro’s fourth of five planned regional events offered a full day of content and networking geared at helping MSPs and IT solution providers build an action plan for thriving in our new normal and taking advantage of emerging opportunities.
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News
July 9th, 2020 | Colleen Frye
ChannelPro transformed the third of five planned regional events to a two-day live, online forum with a bonus IoT Online Forum—all geared to help MSPs and IT solution providers build an action plan for thriving in our new normal and taking advantage of emerging opportunities.
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News
May 7th, 2020 | Colleen Frye
Pivoting in response to the coronavirus pandemic, ChannelPro transformed the second of five planned regional events to a live, online forum aimed at helping MSPs and IT solution providers build an action plan for surviving—and thriving—in these uncertain times.
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News
March 6th, 2020 | Colleen Frye
With an expanded schedule of cities for 2020, ChannelPro has launched its “Game Theory” tour to help MSPs, IT consultants, VARs, and integrators win big in business.
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