IT and Business Insights for SMB Solution Providers

PSA

Press Release
January 29th, 2020 | ChannelPro
Kaseya Fusion brings together two critical IT management solutions into one mobile application to deliver the most comprehensive mobile IT management solution with full visibility into tickets, endpoints, assets and more to keep business running while on-the-go - read more
 
Resource
January 24th, 2020 | ChannelPro Weekly
Don’t fear numbers, people. They’re good for you. Security holes in remote control and RMM systems, on the other hand, are less good for you, as Matt, Rich, and guest host Dave Seibert discuss on this week’s show. While they’re at it, they also chew over Kaseya’s forthcoming security vendor acquisitions and IPO, Pulseway’s new patch management upgrade, and the future of Chromebook Enterprise. - read more
 
Press Release
January 23rd, 2020 | ChannelPro
First-of-Their-Kind iOS and Android Apps Written Around Existing UI/Created Without Separate Code Equate to Superior Functionality that Mimics Harmony PSA on Mobile Devices - read more
 
News
December 12th, 2019 | Rich Freeman
The latest addition to the company’s expanding suite of solutions for MSPs comes with extensive automation functionality designed to make protecting files and folders on workstations and servers simple. - read more
 
News
December 4th, 2019 | Rich Freeman
Called My Workspace, the new portal is designed to make selling and supporting SonicWall products easier for providers of managed security services. New monthly pricing aims to make paying for those solutions via recurring revenue easier as well. - read more
 
News
October 30th, 2019 | Rich Freeman with Colleen Frye
Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs. - read more
 
News
August 29th, 2019 | Rich Freeman
Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses. - read more
 
News
August 19th, 2019 | Rich Freeman
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications. - read more
 
Resource
August 16th, 2019 | ChannelPro Weekly
So many selections, so little time. Nibble along with Matt and Rich as they work their way through tasty news items from Axcient, ServiceTree, Harmony Business Systems, MSP360 (formerly Cloudberry Lab), and SKOUT CYBERSECURITY, followed by lip-smacking insights on opportunities in the K-12 market, the secrets of becoming a hypergrowth MSP, and the six things vendors should do differently about partner marketing. - read more
 
News
August 10th, 2019 | Rich Freeman
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software. - read more
 

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