IT and Business Insights for SMB Solution Providers

PSA

Resource
November 11th, 2022 | ChannelPro Weekly
Red. You know it when you taste it, right folks? - read more
 
Video
November 11th, 2022 | ChannelPro
Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles. - read more
 
News
November 8th, 2022 | Rich Freeman
The new tools, both of which are unusual offerings from security vendors, are designed to help MSPs build and operate scalable, efficient, and profitable security service practices, according to Acronis CTO Oleg Melnikov (pictured). - read more
 
Article
October 17th, 2022 | Nadir Merchant
A PSA tool should offer features that help MSPs increase efficiency and profitability. - read more
 
Press Release
October 12th, 2022 | ChannelPro
Hagerstown, MD – Tuesday, October 11, 2022  - read more
 
Video
September 9th, 2022 | Rich Freeman
Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular. - read more
 
News
September 9th, 2022 | Rich Freeman
Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution. - read more
 
Resource
September 2nd, 2022 | ChannelPro Weekly
If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks. - read more
 
News
August 16th, 2022 | Rich Freeman
Based on technology the company acquired last month, N-able Cloud User Hub provides multi-tenant tools for administering and securing Microsoft 365 accounts, users, and licenses. - read more
 
News
August 16th, 2022 | Rich Freeman
The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount. - read more
 

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