IT and Business Insights for SMB Solution Providers

PSA

News
July 22nd, 2021 | Rich Freeman
The company unveiled both a free, simplified version of its BrightGauge analytics solution and an addition to its PSA product designed to streamline cloud invoicing during its virtual IT Nation Explore conference this morning. - read more
 
News
June 1st, 2021 | Rich Freeman
Available free of charge, the “data hygiene” system will eventually serve as the cornerstone of a larger data intelligence platform designed to help MSPs make smarter, more informed business decisions. - read more
 
News
April 12th, 2021 | Rich Freeman
The new functionality is one item on a long list of updates and integrations for the company’s RMM, PSA, security, BDR, and other MSP solutions. - read more
 
Video
April 2nd, 2021 | ChannelPro
Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill. - read more
 
Resource
April 2nd, 2021 | ChannelPro Weekly
If it feels like an obstacle course out there these days, you’re not alone. With Matt on vacation this week, Rich is hosting the show solo for the first time ever. Wonder how he’ll do? - read more
 
News
March 31st, 2021 | Rich Freeman
Version 5.1 adds a fully native iPad app and provides enhanced integration with Datto’s Autotask PSA and Splashtop’s remote control system. - read more
 
News
March 31st, 2021 | Rich Freeman
The transaction positions Ingram, the company says, to provide an end-to-end set of tightly integrated master MSP services to its cloud computing partners. - read more
 
Article
February 24th, 2021 | Chris Timm
MSPs of all sizes that want to work smarter and grow profits need to look beyond ticketing systems and adopt a multifunction tool that provides business insight. - read more
 
News
December 10th, 2020 | Rich Freeman
The company showcased those and other enhancements yesterday during its online MSP Technology Day event. - read more
 
Video
October 9th, 2020 | ChannelPro
Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes. - read more
 

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