IT and Business Insights for SMB Solution Providers

PSA

News
July 11th, 2019 | ChannelPro
Equipped with an enhanced user interface, Tigerpaw's latest release also includes more than twenty mobile application updates. - read more
 
Press Release
July 3rd, 2019 | ChannelPro
OPAQ Always-on, “Firewall Anywhere” Protection from the Cloud Available as Part of PSA’s CyberON Cyber Risk Management Program - read more
 
Download
June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant. - read more
 
News
June 20th, 2019 | Rich Freeman
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements. - read more
 
News
June 13th, 2019 | Rich Freeman
The new functionality, which is the first of its kind for Beachhead, is designed to boost technician productivity by providing alerts, status information, and billing data from directly inside the Datto product, rather than requiring them to swivel between consoles. - read more
 
Article
May 15th, 2019 | Colleen Frye
Many MSPs are using only a small percentage of the automation functionality in their RMMs, missing out on opportunities to gain efficiency and put resources back into their business. - read more
 
News
May 9th, 2019 | Rich Freeman
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system. - read more
 
News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window. - read more
 
News
April 19th, 2019 | Rich Freeman
Called webhooks, the recently launched technology allows MSPs to more easily generate automatic service tickets whenever the video cameras, smart bulbs, and other IoT systems supported by the Domotz platform experience a technical problem. - read more
 
News
April 9th, 2019 | Rich Freeman
Together, the two systems now combine asset lifecycle optimization, workflow automation, and advanced service management functionality in a single cloud-optimized platform. - read more
 

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