IT and Business Insights for SMB Solution Providers

PSA

News
October 30th, 2019 | Rich Freeman with Colleen Frye
Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs. - read more
 
News
August 29th, 2019 | Rich Freeman
Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses. - read more
 
News
August 19th, 2019 | Rich Freeman
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications. - read more
 
Resource
August 16th, 2019 | ChannelPro Weekly
So many selections, so little time. Nibble along with Matt and Rich as they work their way through tasty news items from Axcient, ServiceTree, Harmony Business Systems, MSP360 (formerly Cloudberry Lab), and SKOUT CYBERSECURITY, followed by lip-smacking insights on opportunities in the K-12 market, the secrets of becoming a hypergrowth MSP, and the six things vendors should do differently about partner marketing. - read more
 
News
August 10th, 2019 | Rich Freeman
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software. - read more
 
News
August 7th, 2019 | Rich Freeman
New search functionality, new reporting capabilities, and new integration with PSA software from SynchroMSP are part of a larger emphasis by the cloud distributor on continual enhancements to customer experience. - read more
 
News
July 11th, 2019 | ChannelPro
Equipped with an enhanced user interface, Tigerpaw's latest release also includes more than twenty mobile application updates. - read more
 
Press Release
July 3rd, 2019 | ChannelPro
OPAQ Always-on, “Firewall Anywhere” Protection from the Cloud Available as Part of PSA’s CyberON Cyber Risk Management Program - read more
 
Resource
June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant. - read more
 
News
June 20th, 2019 | Rich Freeman
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements. - read more
 

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