Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
This week's episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home?
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This sponsored Partner Program Profile explains how, with Eaton’s “secure-by-design” approach, partners can better protect their SMB customers from business disruption due to loss of power or cyberattack. - read more
This sponsored Partner Program Profile explains how, with more power, remote management, premium security, and a smaller footprint, the new 5PX G2 adds value to channel partners' portfolios. - read more
Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.
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In this sponsored Partner Program Profile, find out how Eaton’s acquisition of Tripp Lite adds a fast-growing line of products to partners’ portfolios, while the full integration with ConnectWise Manage expands remote monitoring capabilities and reduces downtime risk. - read more