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May 26th, 2018 | ChannelPro Weekly
Matt and Rich are joined this week by special guest and managed services consultant extraordinaire Manuel Palachuk to explore “agile service delivery” and its benefits for MSPs. That’s followed by discussions of today’s complex, sometimes confusing security product landscape, the possibility that GDPR might not be as big a problem for U.S.-based channel pros as we thought, and Lenovo’s new leadership team and future direction. - read more
 
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May 25th, 2018 | ChannelPro
Erick and Rich have Tech Data’s new Cisco ordering tool, the power of end-user satisfaction surveys, and the zombie apocalypse that struck Florida last week on their minds in their latest video gabfest. - read more
 
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May 21st, 2018 | Rich Freeman
Grab a seat as Rich and Erick dish on Lenovo's new leadership team, the reasons channel pros like you should make time for attending conferences, and the declining number of babies named Alexa. - read more
 
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May 15th, 2018 | Rich Freeman
Is your company a startup or an experienced market leader? What about your customers? The bigger the gap between you and your clients when it comes to maturity, the harder you’ll find it to grow. Find out why in this one-minute business tip from managed services guru Manuel Palachuk. - read more
 
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May 10th, 2018 | Rich Freeman
Another week, another Kaseya story for Erick and Rich to ponder before discussing the power of "question-based selling" techniques and new research that suggests the kind of web browser and smartphone you use could someday be more important than your FICO score in determining whether you get that loan you want. - read more
 
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May 4th, 2018 | ChannelPro
It’s the pirate edition of the 5 Minute Roundup! Though Rich is stowed away in a hotel conference room he’s not authorized to use (and stuck with bad Wi-Fi that leaves his video and audio out of sync), he and Erick still manage to discuss the Kaseya-Unitrends merger, how and why to ask for referrals instead of waiting for them, and a troubling phenomenon known as “Snapchat dysmorphia.” - read more
 
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May 1st, 2018 | ChannelPro
This week, Erick and Rich discuss the already huge business value of artificial intelligence, AI's future meaning for the channel, the importance of tracking how many POTENTIALLY billable technician hours you're ACTUALLY billing, and the somewhat frightening prospect of an Amazon Alexa robot that can follow you into the bathroom. - read more
 
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April 23rd, 2018 | ChannelPro
Seated side-by-side for the first time in weeks, Erick and Rich discuss how artificial intelligence is making security solutions more effective, why MSPs need to put a little marketing muscle into their employee recruitment efforts, and what Americans will spend this year on cannabis for their 4/20 celebrations. - read more
 
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April 20th, 2018 | ChannelPro Weekly
Kids today. No manners! Sadly, the same often goes for channel pros too, as you’ll discover in the live interview Matt and Rich conduct with MSP and “personal branding” expert Lisa Shorr, who explains why the way you dress, act, and talk is a vital part of building a successful business. - read more
 
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April 16th, 2018 | ChannelPro
Join Erick and Rich as they rap about the subscription-purchasing options D&H is giving hardware buyers, the multiple options MSPs should include in their sales proposals, and the fleeting opportunity you briefly had to write songs like David Bowie. - read more
 

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