Best Practices

Mere minutes after returning home from the Tech Data Endpoint Symposium, Rich Freeman has thoughts to share about it with co-host Erick Simpson, who has thoughts of his own about bundling managed services. Then both hosts ponder the meaning of a calendar from Oracle Park that magically erases Salesforce's giant HQ from the San Francisco skyline. - read more

When you need all the component parts working in a seamless, integrated fashion, choose your PSA like you would your car. - read more

The more successful a managed services salesperson is, the less time they have for prospecting. Here's how to break out of the trap. - read more

Mere miles apart in Southern California, co-hosts Rich Freeman and Erick Simpson trade thoughts on the new risk assessment solution from ConnectWise, why every channel pro needs a security strategy, and the scary fact that it’s possible for a commercial flight bound for Dusseldorf to end up in Edinburgh instead. - read more