Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Kaseya CEO Fred Voccola labored mightily to reassure attendees at this week’s DattoCon partner event that Kaseya’s interests and theirs are aligned. How much progress did he make?
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The data protection vendor has built web filtering functionality into its CloudGen Access solution, added optional zero-trust network access functionality to its email protection platform, and integrated its XDR service with its CloudGen Firewall offering.
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Speakers including security general manager Mike Puglia (pictured) announced those and other forthcoming products and updates during the DattoCon partner event today in Washington D.C.
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A unified account management team, partner program, and billing process are slated to be fully in place by early next year, according to CFO Kathy Wagner (pictured).
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The company plans to dramatically increase the size of its newly merged product development, account management, technical support, and business development teams, according to CEO Fred Voccola (pictured).
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The new offering is designed to help partners of the U.K.-based backup vendor, which is making inroads in the U.S. now as well, profit from burgeoning demand for cloud-based data protection services.
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When enabled by a technician, the new and optional feature prevents users from accidentally or intentionally deleting protected data for the duration of a pre-defined retention period.
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New features available now provide consolidated access to broader information about protected systems and backups than technicians normally view through the x360Recover solution’s dashboard.
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The new release comes shortly after the pending acquisition of Datto by Kaseya turned Ninja into a member of the “core four” software makers for MSPs, according to recently hired Chief Channel Advisor Adam Slutskin (pictured).
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Speaking at the latest ChannelPro SMB Forum, Datto’s Rob Rae acknowledged that the company’s pending acquisition by Kaseya is producing more questions than answers, offered reasons for cautious hope, and cautioned against “kneejerk reactions.”
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