Do MSPs who install Ring Doorbells have any liability when security breaches happen?
What is the best on-line service to search for local techs?
If an end-user purchases cyber security insurance, does that lessen the risk to the MSPs for lawsuits?
Suggestions for the optimal streamlined process for setting up multiple machines for deployment
Tips for exiting the residential break/fix market without stranding long-time residential clients

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Editor’s Choice

Business Management, Managed Services, Partner Programs

Broadcom-VMware Shakeout: How the Channel Has Been Affected By the Big Industry Acquisition

April 11, 2024 | Jennifer Oladipo

Industry experts weigh in on the “messy breakup” that MSPs were left with after Broadcom’s acquisition of VMWare.

Business Management, Managed Services, Security

Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk

March 27, 2024 | David Powell

MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.

Artificial Intelligence (AI), Business Management, Industry Events, Managed Services, Partner Programs

3 Questions with Ingram Micro’s Sanjib Sahoo on Integrating AI into Managed Services

March 25, 2024 | Anjali Fluker

Ingram Micro’s EVP and chief digital officer shares some insights on how MSPs can effectively integrate artificial intelligence into their business operations.

Zendesk unveils the industry’s most complete service solution for the AI era

April 16, 2024 | ChannelPro Network

SAN FRANCISCO and LAS VEGAS – Today at its flagship global conference, Relate, Zendesk announced the world’s most complete service solution for the AI era. With support volumes projected to increase five-fold over the next few years, companies need a system that continuously learns and improves as the volume of interactions increases. To help businesses […]

Artificial Intelligence (AI), Security

Guardz Welcomes SentinelOne as Strategic Partner and Investor to Boost Cybersecurity Defenses for SMBs

April 16, 2024 | ChannelPro Network

MIAMI, FL – Guardz, the cybersecurity company securing and insuring small and medium-sized businesses, today announced a strategic partnership with SentinelOne, the leader in AI-powered security. The partnership includes an investment from S Ventures, SentinelOne’s venture fund. Guardz and SentinelOne will collaborate on technological advancements and go-to- market strategies, together empowering Managed Service Providers (MSPs) […]

Artificial Intelligence (AI), Managed Services, Networking

BackBox Enhances Network Configuration Management Solution with NetOps Workflows and ServiceNow Integrations

April 11, 2024 | ChannelPro Network

DALLAS, TX — BackBox, a leader in security-centric automation for network teams, introduces Network Configuration Management (NCM) on the BackBox Network Automation Platform, a set of NCM capabilities built on automation to improve NCM scalability, performance, and utility. With this set of capabilities, BackBox integrates NCM automation into NetOps workflows, adds a searchable configuration repository, and now works with […]