How do you handle customers who insist on continuing to use Windows 7 even though it will soon be an unsupported operating system?
What are the top products for archiving text messages?
Where are the best places to buy new laptops when a client needs them in a hurry?
What is the ideal ratio for the number of workstations/servers assigned to each tech?
How do you compensate techs for when they are on-call, and do you pay them differently if they are actually called in?

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The ASCII Group is a vibrant community of independent MSPs, VARs and solution providers across North America. ASCII offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services and more.† Find out why ASCII is the most established community in the industry. Learn more about becoming an ASCII member at www.ascii.com.

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