Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
As the security vendor’s first-ever vice president of worldwide partner ecosystems, the AvePoint, Palo Alto, and Ingram Micro veteran will serve as a liaison between his new employer and an increasingly diverse, complex channel.
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Designed for MSPs with limited in-house security expertise, the new product automatically maps threats to the MITRE ATT&CK framework and lets users perform remediation measures from directly within the same dashboard that displays alerts.
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The distributor has long-term plans to unite its Varnex and TechSelect communities into a single company-wide membership organization, according to Kaye McMillan (pictured), who heads up the company’s CommunitySolv organization.
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The vendor collective gets ready for its final “Channel Strong” tour of the year after pulling off its last community block party of 2022 in Orlando during Hurricane Nicole.
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Conditions are strong now and should remain so for at least the next few months, said CEO Rich Hume (pictured) at the company’s CommunitySolv event today. What happens after that is unclear, but likely to be transitory for those who think long term.
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Due within two weeks, the update will include support for MFA via authentication apps, a new set of procurement reports, and the ability to send order tracking numbers to end users automatically.
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The company is rapidly staffing up a team tasked with helping MSPs get a security practice off the ground and a separate team led by CISO Patrick Beggs (pictured) charged with protecting ConnectWise products from external attack.
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The new functionality, which is designed to help MSPs present the data Liongard collects to clients in a more readable format, is the latest in a string of updates this year that include new PSA integrations and scalability enhancements.
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Now in an early access program, with general availability scheduled for early next year, the new feature is the vendor’s latest effort to help MSPs with multiple BDR solutions standardize on one system offering comprehensive functionality.
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The recently introduced update is designed to help managers get disaffected employees re-engaged, according to IT By Design CEO Sunny Kaila (pictured).
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