News & Articles - Page 160
ConnectWise Launches Security Information Sharing Consortium for Managed Services Vendors
Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses.
Liongard Adds Change Management to Automated Documentation Solution
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation.
Acronis Introduces Security Assessment, Awareness Training, and Incident Response Services
Sold under the new Acronis Cyber Services brand, the three offerings are part of a larger effort by Acronis to reinvent itself as a “cyber protection” vendor offering backup and security together rather than backup alone.
Toronto Hosts ASCII Success Summit
The two-day event offered sessions on growing an MSP business, transitioning to managed security services, and increasing monthly recurring revenue opportunities.
RocketCyber Ships Command-and-Control App for Windows Defender
Called Defender Manager, the multi-tenant system is designed to help MSPs administer Microsoft’s next generation anti-virus and advanced threat protection solution for an entire fleet of devices through a single pane of glass.
ADTRAN Unveils Network Switch Line for VoIP, Wireless, and Video Surveillance
The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.
Pulseway Enhances Two-Factor Authentication and Will Make Using It Mandatory
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications.
Intermedia Acquires Cloud Contact Center Provider Telax
By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.
New Names Signal New Ambitions for CloudBerry Lab and Skout
Recently rebranded MSP360 and SKOUT CYBERSECURITY, respectively, both vendors are in the early stages of major campaigns to attract MSP partners.
Harmony and ServiceTree Are Taking a Slow and Steady Approach to the PSA Market
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.