News & Articles - Page 125
Customer Experience: The Next Wave of ‘As a Service’
ImageNet Consulting aims to offer services that not only help its customers grow, but enhance their customers’ experience too.
StorageCraft Ships ShadowProtect SPX 7
The latest release of the BDR solution includes support for Microsoft’s Resilient File System technology, instant recovery for up to 4TB of data, and streamlined technician workflows, among other features.
4 Tips for Tapping into Companies’ New Needs
If you’re providing IT technology solutions to organizations, it’s important to adapt for post-COVID-19 challenges and emerging needs.
Dell Sees Rebound Building in Second Half of Virus-Struck Year
Following a drop during its fiscal Q2, the hardware giant saw partner revenue grow 1% worldwide and 4% in North America in Q3. Now it’s counting on the recently introduced PowerStore portfolio to help it turn around its still struggling midrange storage business.
D&H Betting Big on Outsourced Professional Services
Integration services, endpoint managed services, and project-specific services have been rolling out this year and will continue arriving in 2021, according to Jason Bystrak (pictured), who leads the new venture along with the distributor’s cloud business.
SonicWall Seeks the Bliss of the Predictable
Amid unending uncertainty, the security vendor is keeping surprises in requirements, rewards, and profits to a minimum.
Datto Adds Ransomware Detection, Network Mapping, and Documentation to RMM and PSA Solutions
The company showcased those and other enhancements yesterday during its online MSP Technology Day event.
Cloud Management Pain and Relief
This year’s rush to online everything has channel pros coping with cloud management headaches. Here’s how to conquer them.
SolarWinds Names New CEO and Files with SEC for Possible SolarWinds MSP Sale
Sudhakar Ramakrishna (pictured) will replace Kevin Thompson as president and CEO of SolarWinds next month. The federal paperwork positions the company for a spin-off of SolarWinds MSP as a separate company, a move still under consideration.
Remote Work Monitoring Solutions
A look at the potential, and drawbacks, of offering employee monitoring solutions to customers.