Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


ChannelPro Network Awards

hello 2
hello 3


July 10, 2021 |

Ingram Micro Sees More Investment, More Efficiency Ahead Under New Owners

Partners can expect strategic continuity coupled with heavier spending in growth markets, tuck-in acquisitions, and operational streamlining now that Platinum Equity’s purchase of Ingram has closed, according to U.S. chief Kirk Robinson (pictured).

Ingram Micro is under new ownership. What will that mean for its partners in the weeks and months ahead?

“Not a lot from an operational standpoint,” said Kirk Robinson, senior vice president and chief country executive for the U.S., in a conversation with ChannelPro one day after the distributor’s $7.2 billion acquisition by Platinum Equity closed.

Ingram’s org chart isn’t set to change much either. Alain Monie remains the company’s CEO, and both Robinson and Paul Bay, Ingram’s executive vice president and president of global technology solutions, will retain their titles.

In the longer term though, Robinson says, partners are likely to see more financial backing for the growth strategy Ingram’s had in place since well before its former owner, troubled Chinese conglomerate HNA Group, sold it last December.

“Platinum has seen that strategy, they like it, and they’re going to look to help us invest and grow within those areas,” says Robinson, pointing to the company’s advanced solutions and public sector businesses as examples. 

The latter of those opportunities looks particularly ripe to Robinson. Though HNA agreed with the U.S. government to a “ringfencing” arrangement that all but locked it out of Ingram’s day-to-day affairs when it bought the distributor in 2016, some public sector buyers have been skittish about doing business with Ingram just the same.

“It’s been a growing business unit for us over the past couple of years, but we think there’s a lot more room for growth there,” Robinson says.

Don’t be surprised if Platinum buying Ingram results in Ingram buying smaller firms too. “With every platform deal that we’ve done in this space we’ve looked to do and execute on a number of M&A tuck-in acquisitions,” notes Matt Louie, a managing director at Platinum, in a promotional video. “We think this opportunity also exists with Ingram.”

So does Robinson. “We made acquisitions under HNA,” he notes. “It’s been a part of our journey as long as I can remember, and it will continue to be a part of our strategy.

Cuts in some parts of the business could accompany greater spending in others, however, as both Ingram and Platinum see room for greater efficiency going forward.

“We’re always open to a new set of eyes looking at the business and working with us,” Robinson says. “[Platinum’s] reputation is to come in and help build the business up and make them more valuable, so without a doubt with the new owner, we’re going to look and make sure we’re doing the right things operationally.”

Indeed, Platinum sees streamlining operational processes as a key to boosting return on its considerable investment in Ingram. 

“We firmly believe that there is a real, meaningful, and tangible opportunity and potential to accelerate the current continuous improvement programs at Ingram and we’re really excited to partner with the Ingram team to drive those operational efficiencies even faster,” says Louie in Platinum’s video.

Ingram won’t let that process slow the momentum it’s currently experiencing though, Robinson insists. “We’re very focused on our strategy and we’re hitting on all cylinders right now, growing the business at rates we haven’t seen in quite some time,” he says. 

Though he declined to cite specific numbers, Robinson says that growth is coming from almost every market segment Ingram competes in, and particularly from sales of data center gear, which took a hit during the coronavirus pandemic but are now rebounding as businesses make deferred upgrades and roll out new solutions.

That’s music to Platinum’s ears. “The investment thesis on the Ingram transaction, simply, is that technology is going to continue to be dominant in our lives and Ingram is benefiting from the tailwinds of Covid and the exponential growth of technology use across all of our lines,” says Charlie Cook, another Platinum managing director, in the firm’s video.

Platinum’s purchase of Ingram comes just days after shareholders of archrival SYNNEX approved the equally blockbuster merger of that company with Tech Data last Wednesday

“Game on,” says Robinson, echoing sentiments shared with ChannelPro in March, when the SYNNEX/Tech Data deal was first announced. “We’re ready with our strategy. No matter who else they buy, we’re ready to go continue to deliver more value to our partners than any other competitor.”

Editor’s Choice

Broadcom-VMware Shakeout: How the Channel Has Been Affected By the Big Industry Acquisition

April 11, 2024 |

Industry experts weigh in on the “messy breakup” that MSPs were left with after Broadcom’s acquisition of VMWare.

Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk

March 27, 2024 | David Powell

MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.

3 Questions with Ingram Micro’s Sanjib Sahoo on Integrating AI into Managed Services

March 25, 2024 |

Ingram Micro’s EVP and chief digital officer shares some insights on how MSPs can effectively integrate artificial intelligence into their business operations.

Related News

Growing the MSP

Explore ChannelPro


Reach Our Audience