News & Articles - Page 124

With an expanded schedule of cities, ChannelPro launched its 2021 tour to help MSPs, IT consultants, VARs, and integrators successfully position themselves for the future.

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.

MSPs struggling to grow their businesses share some common hurdles. Here are some answers to gaining operational maturity.

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).

Successful IT business owners will use the changes and trends in 2020 and beyond to create a plan for future growth.

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured).

Growing even faster during the pandemic than before it, the cloud business apps leader desperately needs to attract more members to its partner program and more trained professionals to its partners, according to channel chief Tyler Prince (pictured).

While that war is winnable, emphasizes Datto CISO Ryan Weeks (pictured), a task force contributor, it will take years of coordinated global effort plus either self-imposed or government-mandated MSP regulations.

Optimize services and the ISV ecosystem economic opportunity around technologies designed to help SMBs improve productivity and collaboration, while maintaining proper security and governance.

The deal is designed to open a new market among users of ServiceNow products and position BitTitan to introduce forthcoming “data synchronization-as-a-service” solutions for organizations that run multiple cloud-based systems.