Topic: Managed Services - Page 280

The two solutions can now share rich configuration data in near real time.

The new benchmarking tool lets MSPs see how they stack up on revenue, profit, service selection, sales capacity, customer engagement, and growth potential against peers across North America and Europe.

The new subscription-based OpEx payment program is designed to better align with the recurring monthly revenue model.

Accompanied by “direct touch” sales and engineering resources tasked with helping partners close deals, the new hardware, software, and cloud-based security products are designed to propel SonicWall upmarket into companies with 500 to 2,500 seats.

The newest addition to the ConnectWise product family, which currently provides centralized control over cloud computing solutions, will soon perform similar functions for backup and security solutions from ConnectWise’s vendor partners.

The new offerings provide hardware, supplies, and services for a single monthly fee, and can be delivered on a white-label basis.

Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution.

The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts.

Crowned at the vendor’s Automation Nation event today, Jimmy Puckett and David Wilkeson (pictured) will receive up to $100,000 to create an add-on for the ConnectWise Manage PSA solution that automates employee bonus calculation.

Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners.