MSP Technology News Headlines for the week of 8/18/2025
New passkey support from LastPass leads this week’s headlines. But we have lots of other interesting technology news from all over the industry. From cyber attacks to product enhancements to telling industry reports, you’ll need to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
LastPass Launches Passkey Support for Seamless, Secure Access Across Devices
Passkey support now generally available—store and manage passkeys alongside passwords in the LastPass vault for simpler, more secure logins.
Key quote from the press release:
“Passkeys are changing how people log in, using a much more secure method. We’ve built support to store passkeys across platforms and without friction. It’s a smarter, simpler way to stay secure.” — Don MacLennan, chief product officer, LastPass
SonicWall Accelerates Shift to Managed Security Services with Appointment of Channel and Industry Veteran Michael Crean as General Manager
New Managed Security Services Division aims to deliver co‑managed and fully‑managed security offerings through advanced SOC-backed services.
Key quote from the announcement:
“If you think you know SonicWall, you might want to look again. This is the new SonicWall: responsive, partner‑led and ready to deliver what MSPs need to succeed. Managed security services aren’t just part of our future. They’re a core layer of every security solution we sell.” — Michael Crean, general manager, SonicWall Managed Security Services Division
Mike Semel Releases New Suite of Compliance Systems to Help MSPs Grow in Regulated Markets
Built by a CMMC Certified Assessor, the systems help MSPs win and retain clients through scalable, audit-ready compliance offerings across defense, healthcare, and finance.
Key quote from the announcement:
“Clients are in a race with increased regulations and enforcement. The fastest path to differentiating an MSP today and increasing MRR is compliance. One compliance deal can easily pay back an MSP’s investment tenfold. I designed these systems so MSPs can act now without spending years becoming experts.” — Mike Semel, CMMC certified assessor and founder, Complianceologist
Microsoft to End Support for Office 2016 and 2019 on Oct. 14, 2025
Businesses urged to migrate to Microsoft 365 to avoid major cybersecurity and compliance risks as end-of-support deadline looms.
Key quote from the announcement:
“The switch off of support for Microsoft Office 2016 and 2019 in October is a cybersecurity and compliance cliff edge for many businesses that continue to use these products. It’s important that all businesses find out which version of Microsoft Office they use and update their systems accordingly if they are to remain safe from potential security risks and compliance violations.” — Dr. Yvonne Bernard, CTO, Hornetsecurity
Schneider Electric Launches Gateway for mySchneider IT Partner Program Members
New benefit expands EcoStruxure IT Expert access, helping partners assess aging power infrastructure and deliver predictive, revenue-generating services.
Key quote from the announcement:
“Gateway is designed to help our channel partners tackle the growing risk of aging power infrastructure head-on. With expanded software access, training, and analytics, partners can proactively manage distributed IT environments, spot refresh opportunities, and build more resilient, profitable service models.” — Gordon Lord, vice president, US channels, Schneider Electric
Rackspace Unveils RAISE: AI‑driven Security Engine That Adapts in Real Time to Cyber Threats
RAISE introduces continuous, learning-powered threat detection and remediation across public, private, and hybrid clouds.
Key quote from the press release:
“Our delivery model blends human expertise with advanced AI and automation, enabling faster, more consistent, and more confident decisions. These enhancements provide a seamless, end‑to‑end experience, from threat detection to resolution, which is not only efficient but also easy for stakeholders across the business to understand and act on.” — D K Sinha, president, public cloud, Rackspace Technology
Keepit Survey Reveals Critical SaaS Data Protection Gaps in Enterprise Resilience
New report shows over a third of IT leaders rely solely on native SaaS backups, leaving organizations vulnerable to data loss and recovery failure.
Key findings from the report:
- 37% of respondents rely solely on their SaaS applications’ native backup capabilities, putting data at risk.
- 11% say it would take a month or more to recover data — or they may never fully recover it at all.
- 61% identify physically segregated storage as a critical component of modern SaaS backup strategies.
- 49% have experienced a major data loss incident in the past year.
ConnectWise Launches ConnectWise Email Security and Security Awareness Training with Proofpoint
Purpose-built, AI‑powered solution simplifies email security management and awareness training for MSPs on the ConnectWise Asio platform.
Key quote from the press release:
“ConnectWise Email Security and Security Awareness Training with Proofpoint represents a game‑changing partnership that delivers enterprise‑grade email protection through our unified Asio platform. This isn’t just another security tool, it’s a force multiplier for MSPs. By seamlessly integrating Proofpoint’s industry‑leading threat intelligence with ConnectWise automation, we’re eliminating operational complexity and amplifying MSPs’ ability to defend against sophisticated email attacks.” — Manny Rivelo, CEO, ConnectWise
Abstract Security Launches PAINT Program to Accelerate Channel Growth Through Strategic Partnerships
New PAINT partner program (Partnerships, Alliances, and INTegrations) offers resellers, MSPs, MSSPs, and integrators tools to drive cybersecurity growth via collaboration with an AI-native security leader.
Key quote from the press release:
“The PAINT Partner Program is a natural extension of how we’re building Abstract through collaboration. … our platform is built for speed, scale, and simplicity, and we’re focused on giving our partners the tools and economics to go win with us.” — Michael Anderson, vice president, business development, Abstract Security
Rapid7 Launches Vector Command Advanced, Empowering Security Teams to Understand and Validate Exposures with Expertise of Elite Red Teamers
Expanded continuous red teaming and internal validation service unifies attack surface management, internal penetration testing, and compliance validation.
Key quote from the press release:
“Security leaders today are looking for outcomes. Ultimately they need to be able to demonstrate that their controls work, they’re reducing risk, and they can pass the audit. Vector Command Advanced delivers that proof.” — Craig Adams, chief product officer, Rapid7
GoTo Report Finds AI Is Redefining the Modern Workplace
New research shows AI is driving demand for remote work, reshaping IT priorities, and challenging return-to-office strategies.
Key findings from the report:
- 51% of employees said AI will make physical office spaces obsolete. This poses a greater challenge to RTO mandates than employee resistance.
- 91% of IT leaders said their companies use AI effectively for remote/hybrid work, but only 53% of employees agreed.
- 61% of employees would rather see investment in AI than traditional office perks, even those working on site.
- 66% said AI enables productivity from anywhere. 71% reported it improves flexibility and work-life balance.
- 95% of employees and 92% of IT leaders favored AI investments, though perceptions of ROI differ.
- 62% of workers prefer AI-enhanced remote work to traditional office-based roles.
SealingTech Launches First‑ever AI Hunt Kit Assistant Optimized for Defensive Cyber
Operator X is designed to transform how cyber operators respond to threats in offline and tactical environments.
Key quote from the press release:
“Designed for any offline environment, Operator X can be deployed across SealingTech’s Cyber‑Fly‑Away Kits and cyber hunt programs, delivering value to our customers by expanding cyber mission capabilities, saving time and resources, and strengthening team expertise.” — Nate Delgado, software product lead, SealingTech
WiCyS Advances Cybersecurity Workforce with 6th Annual Security Training Scholarship
Applications open through Aug. 30, 2025, offering hands-on training, mentorship, and career placement that has propelled over 4,600 individuals into cybersecurity roles.
Key quote from the announcement:
“The WiCyS Security Training Scholarship is designed to break down barriers to entry, prioritizing aptitude, grit and drive over prior technical experience. Through its staged learning model, participants build technical skills, confidence and lasting professional connections, gaining access to wraparound support services that prepare them to enter and advance in thriving, lucrative cybersecurity careers in less than a year.” — Women in CyberSecurity (WiCyS)
Doppel Launches Agentic AI‑powered Simulation Tool to Combat Modern Social Engineering Attacks
Doppel Simulation redefines security awareness training and social engineering testing with AI-driven, multichannel simulations.
Key quote from the press release:
“Doppel Simulation empowers organizations to emulate threats across multiple highly targeted platforms. Our goal is to reduce human targeted‑risk while protecting organizations from damaging social engineering‑driven breaches.” — Kevin Tian, co‑founder and CEO, Doppel
dbt Labs Launches Reimagined Global Partner Ecosystem Program to Accelerate Strategic Growth
New structured partner tiers, unified go‑to‑market alignment, and enhanced enablement investments to drive scalable partner success.
Key quote from the press release:
“This program is architected for long‑term scale and global consistency, which are critical to delivering the best possible outcomes for joint customers.” — Shawn Toldo, vice president, worldwide partner ecosystem, dbt Labs
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