Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner live at ASCII Edge in Orlando. In this episode of Voice of the Vendor, he speaks with AnswerConnect and AP2T Labs.
Vendors interviewed:
- AnswerConnect (00:30)
- AP2T Labs (05:40)

WWW: acer.com
From ASCII Edge in Orlando, join ChannelPro’s Joel Zaidspiner on the show floor speaking with AnswerConnect and AP2T Labs.

Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner live at ASCII Edge in Orlando. In this episode of Voice of the Vendor, he speaks with AnswerConnect and AP2T Labs.
Vendors interviewed:
MSPs gathered for technical labs, peer insights, and new tools designed to strengthen Zero Trust defenses for SMB clients.
Announcement at Zero Trust World highlights new protections MSPs can use to stop phishing-driven breaches.
Vircom’s CEO explains where cloud email platforms fall short — and what MSPs are demanding next.
Join us live at the IT Expo 2026. In this part 2 of Voice of the Vendor, we speaks with Cloud IBR, GoodWeek, Big Panda, and Xplifi.
At ChannelPro’s Orlando event, vendors rolled out updates aimed at reducing risk and improving how MSPs secure and support their clients.
Thread’s automation platform reduced dispatcher workload and helped CCS standardize ticket triage across channels.
A look inside the white-label lifecycle platform that helps MSPs cut customers’ costs by up to 35%, freeing up funds for new technology investment.
Discover strategies to communicate cybersecurity to clients. Focus on outcomes and translate jargon into plain language.
We asked. You answered. Channel leaders spelled out exactly how vendors could better support MSP margins, simplify operations, and show up as true partners in the year ahead.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.
